Financial Aid Advisor

Rome Floyd Chamber; Rome (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

A local educational institution in Georgia is seeking a Financial Aid Advisor to assist with packaging financial aid for incoming students. Responsibilities include processing aid awards, evaluating eligibility, and counseling students and families about their financial aid options. The ideal candidate has experience with PowerFAIDS and is detail-oriented. Exceptional customer service skills are essential. This role involves presenting financial aid information at orientations and various events.

Qualifications

• Ability to manage multiple priorities and maintain attention to detail.
• Maintain confidentiality of student records.
• Experience in PowerFAIDs and Jenzabar preferred.

Responsibilities

• Import data from admissions to PowerFAIDS.
• Coordinate with admissions scholarship amounts for incoming students.
• Evaluate student eligibility for federal and state aid programs.
• Process federal, state and institutional financial aid accurately.
• Provide exceptional customer service via phone and email.

Skills

Attention to detail

Customer service

Data management

Tools

PowerFAIDS

Jenzabar

Job description

The financial aid advisor has the primary responsibility of packaging financial aid for all incoming students, including freshmen, transfer and readmitted students. The advisor communicates financial aid packages to students and their families and assists with any questions they might have. The financial aid advisor is responsible for creating PowerPoints for student orientations and is also the presenter at the events (new student orientations, Shorter preview days and high school financial aid nights).

Job Duties:

• Import data from admissions to PowerFAIDS in order to create student population and download and import paperwork to complete student financial aid packages.
• Coordinate with admissions scholarship amounts for incoming students.
• Assist with ensuring financial aid awards for student athletes are in compliance with NCAA regulations.
• Evaluate student eligibility for federal and state aid programs.
• Process federal, state and institutional financial aid for all incoming students accurately and in a timely manner complying with all applicable policies and procedures.
• Counsel with parents and students as necessary to explain their financial aid package and options for paying the remaining balance on their bill.
• Supervise student workers in the financial aid office
• Ensure students are completing tasks in a timely and efficient manner
• Assist with marketing of FAFSA-related events and promotions
• Present financial aid information at Orientation, Move in and local High Schools
• Provide exceptional customer service to prospective students and their families via phone and email.
• Perform student verifications
• Other duties as assigned

Qualifications:

• Ability to manage multiple priorities and maintain attention to detail
• Maintain confidentiality of student records
• Stay up-to-date on federal, state and institutional financial aid policies
• Ability to quickly and accurately learn and implement new processes
• Experience in PowerFAIDs and Jenzabar preferred