Financial Aid Advisor

Virginia Community Colleges; Richmond (VA); On-site; USD 32,000 - 48,000; Full time

Job summary

Virginia Western Community College is seeking a full-time Financial Aid Advisor to provide comprehensive financial aid advising and maintain web content accuracy. The role requires strong communication skills and proficiency in Microsoft Office. Applicants should have a familiarity with financial aid principles and a commitment to inclusivity.

Qualifications

• Proficiency in Microsoft Office Suite required.
• Strong interpersonal and communication skills needed.
• Familiarity with college financial aid principles preferred.

Responsibilities

• Provide student financial aid advising and customer service.
• Maintain accuracy of financial aid related web pages.
• Complete Satisfactory Academic Progress reviews.

Skills

Interpersonal Skills

Written Communication

Oral Communication

Microsoft Office Suite

Education

National Association of Student Financial Aid Administrators credentials

Job description

Please see Special Instructions for more details.

Selected applicant will be subject to criminal history, driving, and credit background checks. Documents verifying your identity and authorization to work in the United States must be presented upon employment. Only complete, on-line applications will be accepted. Applicants MUST complete all applicable sections of the application in order for online application materials to receive full consideration during the recruitment process.

Submission of online application must also include a resume and cover letter. Transcripts and/or an “other” document, such as a letter of reference or additional transcripts, are optional and may be included as part of the online application process. Incomplete on-line applications will not be accepted. Materials submitted via regular e mail attachment, postal mail, fax, or in person in lieu of the online application will not be considered. All documents must be received by 11:59 pm (EST) on the closing date.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Posting Summary

Working Title

Role Title

Role Code

Role Code 29143-SW

FLSA

FLSA Nonexempt

Pay Band

Pay Band 03

Position Number

Position Number 28600024

Agency

Agency Virginia Western Community College

Division

Division Virginia Western Community College (Div)

Work Location

Hiring Range

Hiring Range $32,843 to $47,310

Emergency/Essential Personnel No

EEO Category

Full Time or Part Time

Full Time or Part Time Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-

Does this position have telework options? -Telework options are subject to change based on business needs- No

Does this position have a bilingual or multilingual skill requirement or preference?

Does this position have a bilingual or multilingual skill requirement or preference? No

Work Schedule

Monday – Friday 8 a.m. to 5 p.m.

Sensitive Position

Sensitive Position No

Job Description

Virginia Western Community College is a two-year public institution of higher education operating under the Virginia Community College System, a statewide system of community colleges. The College operates under the policies established by the State Board for Community Colleges and the Virginia Western Community College Local Advisory Board.

Virginia Western is located on a 70-acre campus in southwest Roanoke, VA. The service region of the College includes Roanoke, Salem, Roanoke County, Craig County, Franklin County, and southern Botetourt County. The College was established in 1966 and has grown from an initial enrollment of 1,352 to its current annual enrollment of over 9,000 students in credit courses and more than 1,400 enrollments in fast-track workforce and continuing education courses.

Virginia Western Community College is accepting applications for a full-time Financial Aid Advisor. The incumbent will provide student financial aid advising and customer service for all office constituents – students, parents, colleagues, leadership, external partners/organizations, etc. This position is responsible for regularly maintaining and ensuring the accuracy of financial aid related web pages on the Virginia Western website. This position also completes Satisfactory Academic Progress ( SAP ) reviews and manages related student communications. This position also serves as a procurement officer for the Student Affairs division.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

Proficiency using Microsoft Office Suite strong interpersonal/human relations skills, and the capacity to work with virtually all types of people; strong written and oral communication skills; proficiency in basic office procedures (filing, word processing, etc.).

Additional Considerations

Familiarity with college financial aid principles and practices, preferred; working knowledge of applicable federal and state laws, regulations, and guidelines, preferred. Knowledge of student information systems, preferred. National Association of Student Financial Aid Administrators credentials preferred.

Operation of a State Vehicle

Operation of a State Vehicle No

Supervises Employees No

Required Travel

N/A

Posting Number

Posting Number CLS_3764P

Recruitment Type

Recruitment Type General Public - G

Number of Vacancies

Number of Vacancies 1

Position End Date (if temporary)

Job Open Date

Job Open Date 05/07/2025

Job Close Date

Job Close Date 05/20/2025

Agency Website

Agency Website https://virginiawestern.edu

Contact Name

Contact Name Lindsey Weston

Email

Email [e-mail]

Phone Number

Phone Number 540-857-7305

Special Instructions to Applicants

Selected applicant will be subject to criminal history, driving, and credit background checks. Documents verifying your identity and authorization to work in the United States must be presented upon employment. Only complete, on-line applications will be accepted. Applicants MUST complete all applicable sections of the application in order for online application materials to receive full consideration during the recruitment process.

Submission of online application must also include a resume and cover letter. Transcripts and/or an “other” document, such as a letter of reference or additional transcripts, are optional and may be included as part of the online application process. Incomplete on-line applications will not be accepted. Materials submitted via regular e mail attachment, postal mail, fax, or in person in lieu of the online application will not be considered. All documents must be received by 11:59 pm ( EST ) on the closing date.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System ( VCCS ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System ( VCCS ) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA ), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Required fields are indicated with an asterisk (*).

• * Please describe your knowledge and/or experience with financial aid principles and practices.

  (Open Ended Question)

• * Please describe your experience interpreting, explaining, and applying policy and procedure.

  (Open Ended Question)

• * Please describe your data entry experience and how you ensure data entered is accurate.

  (Open Ended Question)