Financial Accounts Technician

U.S. Department of Veterans Affairs; Las Vegas (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

The U.S. Department of Veterans Affairs CPAC team in the Las Vegas area is seeking an Accounts Receivable Management professional to support billing, collections, and related financial tasks.

This on-site role focuses on medical and pharmacy claims processing, customer service, reporting, insurance verification, and quality assurance. The position requires careful data entry, documentation, and collaboration with internal and external stakeholders to resolve routine billing questions while

Qualifications

• Specialized experience: 1 year at GS-06 or equivalent.
• Experience maintaining financial records and case files.
• Experience communicating with internal and external stakeholders to resolve routine billing questions.
• Performing basic data entry and filing of financial or case documentation.
• Verifying that forms and supporting documents are complete.

Responsibilities

• Review accounts receivable records and supporting documentation for accuracy and VA policy compliance.
• Perform debt collection activities including follow-up contacts and notices.
• Research and resolve AR discrepancies and determine appropriate collection actions.
• Review and validate recoupment requests against insurance, eligibility, and billing records.
• Audit billing and collection documents for errors, omissions, duplication, and inconsistencies.
• Coordinate with beneficiaries, insurance carriers, vendors, and internal departments to resolve issues.
• Prepare documentation for refunds, adjustments, write-offs, and account closures.
• Update financial systems with case actions and maintain case files.

Skills

Financial records management

Case files handling

Data entry

Stakeholder communication

Billing questions resolution

Job description

Summary

The position is located within the Consolidated Patient Account Center (CPAC) at Las Vegas - NV VA Medical Center in North Las Vegas - NV. The CPAC provides a broad range of business services in support of VISN and VAMC operations. The primary purpose of this position is to: Accounts Receivable Management - Collections - Medical & Pharmacy Claims Processing - billing & collections - Customer Service - Financial & Performance Reporting - Insurance Identification and Verification - and Quality Assurance.

Qualifications

To qualify for this position at the GS-6 level - you must meet the following: SPECIALIZED EXPERIENCE (GS-06): You must have one (1) year of specialized experience that equipped you with the particular knowledge - skills - and abilities (KSA's) to perform successfully the duties of the position - and that is typically in or related to the position to be filled. To be creditable - specialized experience must have been equivalent to at least the next lower grade level (i.e. - GS-05). Qualifying examples of specialized experience would typically include but are not limited to: maintaining and updating financial records - case files - and supporting documentation; communicating with internal and external stakeholders to resolve routine billing questions; performing basic data entry and filing of financial or case documentation; and verifying that required forms and supporting documents are complete. (CLEAR DETAILS OF EXPERIENCE REQUIRED: Your resume must show complete information for each job entry - such as beginning and ending dates of employment - duties performed - and/or total hours worked per week.) For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

• ***THIS IS NOT A VIRTUAL POSITION - YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties and responsibilities include but not limited to: Reviewing accounts receivable records - debt cases - and supporting documentation to ensure accuracy and compliance with VA policies and Federal regulations Performing debt collection activities including follow-up contacts - notices - and maintaining due process requirements Researching - analyzing - and resolving accounts receivable discrepancies and determining appropriate collection actions Evaluating repayment options - compromises - write-offs - and referral actions based on case documentation and financial data Reviewing and validating requests for recoupment against insurance - eligibility - and billing records for accuracy and completeness Auditing billing and collection documents for errors - omissions - duplication - and inconsistencies Investigating third party liability cases including tort - workers compensation - and auto claims to support recovery determinations Analyzing medical - insurance - and legal documentation to determine appropriate collection actions and case outcomes Coordinating with beneficiaries - insurance carriers - vendors - and internal departments to resolve account issues and discrepancies Communicating with legal counsel regarding delinquent debts - bankruptcy cases - and enforcement actions Preparing documentation and supporting records for refunds - adjustments - write-offs - and account closures Reconciling accounts receivable data between VistA and financial management systems and correcting discrepancies Monitoring accounts receivable reports and maintaining statistical data on collections - delinquent accounts - and write-offs Updating financial systems with case actions - collection status - and account adjustments and maintaining supporting documentation and case files for all collection and recovery actions Performing other related duties as assigned Work Schedule: Monday - Friday
• Full - Time - 8:00am - 4:30pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Telework: This position may be authorized for telework
• Telework eligibility will be discussed during the interview process.