Financial Access Specialist

University Health; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

University Health is seeking a Financial Counseling specialist to secure patient data for financial clearance and determine funding sources for hospital and clinic services. The role involves patient communication, pre-authorization, and managing payments to ensure timely reimbursement.

The ideal candidate has a high school diploma with related experience and knowledge of insurance benefits, coinsurance, and medical terminology to support accurate billing and patient guidance.

Qualifications

• High school diploma or equivalent required.
• Six (6) months of financial counseling related experience preferred.
• Experience with insurance benefits, pre-authorization, and collection of monies is preferred.

Responsibilities

• Secure and obtain accurate patient data for financial clearance.
• Communicate with patients to determine funding source and benefit level.
• Perform pre-authorization and financial counseling.
• Collect copays, coinsurance and other monies owed by the patient.
• Ensure proper financial clearance for timely reimbursement for services.

Skills

Financial counseling

Insurance verification

Pre-authorization

Communication with patients

Education

High school diploma, GED, or equivalent experience

Job description

POSITION SUMMARY/RESPONSIBILITIES

Secures and obtains accurate patient data for complete financial clearance. Communicates with patients to determine accurate funding source information. Determines benefit level, coordination of benefits, coinsurance amounts for hospital and clinic services using knowledge of insurance verification. Performs pre-authorization and financial counseling. Communicates with patients about service charges and assists with payment estimates. Collects copays, coinsurance and other monies that may be owed by the patient. Ensures proper financial clearance for timely and correct reimbursement for services rendered at UHS.

EDUCATION/EXPERIENCE

High school diploma, GED, or equivalent experience required. Six (6) months of financial counseling related experience in a hospital/physician office setting preferred. Experience and knowledge in obtaining insurance benefits, pre-authorization and collection of monies is preferred. Knowledge in hospital contracts, in-network vs. out-of-network benefits and negotiations is preferred. Basic medical terminology and ICD 10 coding experience is preferred.