Finance Rep II

Cincinnati Children's; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Cincinnati Children's is seeking a dedicated professional for a Customer Service role focused on billing, systems support, and financial counseling. This full-time position offers market-leading benefits from day one, including medical coverage and tuition reimbursement, and requires a high school diploma with 2+ years of relevant experience.

Benefits

Medical coverage starting day 1 of employment

Competitive retirement plans

Tuition reimbursement for continuing education

Physical and mental health wellness programs

Qualifications

• 2+ years of work experience in a related job discipline.

Responsibilities

• Compile and prepare patient charges and invoices.
• Maintain and update departmental system information.
• Provide quality assurance reports for the division.

Skills

Communication

Problem Solving

Customer Service

Education

High school diploma or equivalent

Job description

Job Description

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's is:

• Recognized by U.S. News & World Report as atop 10 best children's hospitals in the nation for more than 15 years
• Second Among All Children's Hospitals for National Institutes of Health (NIH) Funding
• Recognized as one of America’s Best Large Employers (2025) , America’s Best Employers for New Grads (2024)
• One of the nation'sAmerica’s Most Innovative Companies as noted by Fortune
• Consistently certified as great place to work
• A Leading Disability Employer as noted by theNational Organization on Disability
• Magnet designated for the fourth consecutive time by theAmerican Nurses Credentialing Center (ANCC)

JOB RESPONSIBILITIES

• Billing - Compile and prepare patient charges. Prepare invoices billings, UB-04 and 1500 claim forms to be sent to 3rd party payers for payment indicating individual line items for services and total costs. Review charges. Obtain and evaluate family, third party payers and agency resources for payment of charges. Managing patient billing and ensure procedures are billed according to contracts, transmit or mail all paper and claims, and review correspondence and follow up as needed.

• Systems Support - Maintain and update departmental system, including templates, and payer and physician information.

• Collaboration - Act as a preceptor for new employees. Perform specialty services functions. Act as a resource within the department/division. Provide instruction for performing non-routine functions. Serve as a liaison between Physicians Billing Service, Admitting, Outpatient Surgery, Outpatient Department, Patent Financial Services and other Cincinnati Children's departments.

• Financial Support - Obtain and evaluate family, third party payers and agency resources for payment of charges. Counsel patient on third party coverage and present financial aspects. Determine eligibility for State Medicaid, Social Security and other outside funding. Complete necessary paperwork for eligible patients, including medical and financial applications. Coordinate inpatient and outpatient admissions. Coordinate information with the inpatient and outpatient charge systems. Input charges and relative information. Manage accounts receivable data and collection information, ensure timeliness and accuracy. Research third party payers and community physician charges in order to maintain usual and customary as will as competitive charges. Check and update charge master. Conduct utilization review for the division from insurance companies and working in conjunction with Cincinnati Children's Utilization Review department. Process, post, and balance payments to accounts timely, accurately, and in the correct period.

• Quality - Provide Quality Assurance reports for the division.

JOB QUALIFICATIONS

• High school diploma or equivalent

• 2+ years of work experience in a related job discipline

Market Leading Benefits Including*:

• Medical coverage starting day 1 of employment. View employee benefits here.

• Competitive retirement plans

• Tuition reimbursement for continuing education

• Expansive employee discount programs through our many community partners

• Shift Differential, Weekend Differential, and Weekend Option Pay Programs

• Referral bonus program for current staff!

• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group

• Physical and mental health wellness programs

• Relocation assistance available for qualified positions

*Benefits may vary based on FTE Status and Position Type

Primary Location

Remote

Schedule

Full time

Shift

Day (United States of America)

Department

Customer Service

Employee Status

Regular

FTE

1

Weekly Hours

40

*Expected Starting Pay Range

*Annualized pay may vary based on FTE status $17.86 - $21.49

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability