Finance & Operations Manager

John Snow, Inc.; Boston (MA); On-site; USD 69,000 - 110,000; Full time

Job summary

John Snow, Inc. (JSI) seeks a Finance & Operations Manager to support financial management, budgeting, and compliance across a project portfolio. The role requires coordinating with project teams, ensuring donor rules, and training staff on policies.

Based in the U.S., the FOM collaborates with Central Services to streamline processes, manage sub-awards, and monitor expenditures, aiming for compliant, efficient operations.

Qualifications

• Bachelor's degree in Business, Accounting, Finance, or related field, or equivalent experience.
• Strong budgeting and financial management skills for nonprofit environments.
• Experience with donor rules and subaward management is required.

Responsibilities

• Develop and manage budgets and LOE with project teams to ensure burn rate targets.
• Oversee sub-award, grants, and contract management workflows and invoicing.
• Serve as authorized signatory on assigned projects.
• Coordinate project startup activities including banking setup and policy documentation.

Skills

Budgeting and forecasting

Financial management

Donor compliance

Staff training

Audits & reporting

Education

Bachelor's degree

Equivalent experience

Tools

Excel

Accounting software

Microsoft Office

Job description

LOCATION INFORMATION

In order to be considered for a position, applicants must be legally authorized to work in the location specified without relocation support or visa sponsorship now or in the future, unless explicitly noted otherwise in the position overview. If a position does not specify a location, applicants whose primary residence is a location where JSI is registered to conduct business will be considered:

• U.S. Locations: AZ, AR, CA, CO, CT, FL, GA, HI, IN, IL, LA, ME, MD, MA, MI, MN, NH, NJ, NM, NY, NC, PA, RI, TN, TX, VT, VA, WA, DC, and WI.
• Global Locations: Bangladesh, Benin, Cambodia, Cote d'Ivoire, Democratic Republic of the Congo (DRC), Ethiopia, Haiti, Laos, Madagascar, Mali, Mozambique, Niger, Nigeria, Pakistan, Tanzania, Uganda, and U.S.

Position Category: Direct hire, paid in US

Posting Date: 11/02/2026

Deadline Date: 11/16/2026

Salary Range: $68,633 - $110,439 Commensurate with experience and location.

Description

Organizational Overview

JSI is dedicated to strengthening health and education systems to improve the lives of individuals, families, and communities. We believe all people should have what they need to live their healthiest lives and reach their full potential. To accomplish this, JSI works hand-in-hand with government agencies, community organizations, and the private sector to design pragmatic strategies for complex problems. We drive measurable impact in public health, health care, and education to enhance the well-being of people in the United States and around the world.

Position Overview

As part of the Central Services Division’s Program Finance & Operations (PF&O) team, the Finance & Operations Manager (FOM) supports financial management, operational systems, and award compliance across an assigned project portfolio. The FOM is responsible for ensuring that project systems, policies, procedures, and documentation align with institutional standards and diverse donor requirements. This role balances direct project implementation support with division-wide strategic initiatives, staff training, and proposal budgeting for business development. The position collaborates closely with project and program support teams and other Central Services. This full-time position reports to an Associate/Director, or Senior Manager, Finance & Operations within a Division and may supervise staff, as assigned. This position can be located in the U.S. where JSI is registered.

RESPONSIBILITIES

Finance & Resource Management

• Develop and manage budgets and level of effort (LOE) in coordination with project teams to ensure on-target burn rates, and proactively resolve areas of identified risk and variances.
• Execute sub-award, grants and contract management workflows - including pre-award assessments, agreement reviews, and invoice approvals to mitigate risk.
• Serve as an authorized signatory on assigned projects in accordance with signatory policy.
• Facilitate country office or project start-up, when applicable, including banking set-up, registration coordination, and preparation of policy and procedures related to program financial and operational management.

Results & Execution

• Maintain accurate and compliant financial processes through review of project expenditures, vendor contracts, subcontracts, consulting agreements, cash flow requests and invoices/financial reports.
• Support internal reviews and audits by preparing documentation and implementing corrective actions to resolve findings.
• Manage procurement processes to support project/division activities and ensure compliance across projects and/or division.

Expertise & Growth

• Apply in-depth knowledge of donor/client rules (USG agencies, state/municipal governments, private foundations, and/or multi-lateral organizations) to provide guidance and ensure oversight on compliance issues and project agreements.
• Onboard and train staff on JSI policies and core finance and operations functions to maintain organizational knowledge.

Thought & Strategy

• Serve as lead budgeter on proposal budgets to drive effective business development.
• Identify and recommend improvements to division-wide finance, operations, and compliance management systems, tools, and processes to optimize cross-divisional workflows.
• Support the development, tracking, and execution of centralized F&O workplans to align daily operations with division strategy.

People & Influence

• Foster a "ONE JSI" culture of accountability, innovation, and individual professional growth driven by merit to ensure operational excellence and in accordance with JSI policies and procedures.
• Liaise with Divisional program support and Central Service functions on project needs to ensure compliance with organizational policies, as required.
• Manage and actively participate in internal F&O communication channels (including Slack, email lists, and intranet pages) to promote transparent information sharing across the division.

QUALIFICATIONS

Education, Experience, Skills, and Competencies

• Bachelor's degree in Business, Accounting, Finance, or a related field, or equivalent experience.
• 6+ years of relevant progressive experience providing finance and operations management support in a non-profit environment.
• Advanced proposal and project budgeting skills.
• Advanced knowledge of donor/client rules and regulations (specifically USG agencies, state/municipal governments, private foundations, and/or multi-lateral organizations) and subaward management.
• Ability to coordinate with project leadership to ensure organizational policies and guidelines are followed, proactively identifying risks and recommending and enacting appropriate mitigation measures.
• Demonstrated analytic, proactive problem solving, organizational, project management, and time management skills with meticulous attention to detail and maturity of judgement; ability to thrive in a self-directed, fast-paced environment, and operate with a high sense of urgency and ownership.
• Developed communication skills, including written and verbal skills, and ability to work with various stakeholders.
• Computer literacy with demonstrated proficiency in systems (e.g., Microsoft, Google Suites). Advanced proficiency in Excel is required. Working knowledge of any Accounting Software is preferred.

Language

• Fluent oral and written English communication skills. Fluency in a second language is preferred.

Travel Expectation

• Willingness and ability to travel domestically and/or internationally, if necessary.

Work Environment

• Constantly operate a computer in a virtual first environment.
• Ability to maintain a comfortable and ergonomic posture while working.

Work Authorization/Visa Requirements/Sponsorship

• Must be legally authorized to work in the U.S. without visa sponsorship now or in the future.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

LOCATION INFORMATION

In order to be considered for a position, applicants must be legally authorized to work in the location specified without relocation support or visa sponsorship now or in the future, unless explicitly noted otherwise in the position overview. If a position does not specify a location, applicants whose primary residence is a location where JSI is registered to conduct business will be considered:

• U.S. Locations: AZ, AR, CA, CO, CT, FL, GA, HI, IN, IL, LA, ME, MD, MA, MI, MN, NH, NJ, NM, NY, NC, PA, RI, TN, TX, VT, VA, WA, DC, and WI.
• Global Locations: Bangladesh, Benin, Cambodia, Cote d'Ivoire, Democratic Republic of the Congo (DRC), Ethiopia, Haiti, Laos, Madagascar, Mali, Mozambique, Niger, Nigeria, Pakistan, Tanzania, Uganda, and U.S.

JSI is committed to providing equal employment opportunities for all qualified applicants and employees and to fostering a workplace free from discrimination. We believe in upholding the values of individual merit, hard work, and excellence, and we actively oppose any practices that promote illegal preferences or discrimination in hiring, contracting, or other employment decisions or practices. We strive to create an environment where every individual is treated with dignity and respect, and we are dedicated to promoting a culture that recognizes and rewards individual initiative and achievements.