Finance Manager - Stars and Stripes Harley-Davidson

Road Glide Limited; Langhorne (Bucks County); Presencial; USD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401k

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Paid holidays

Paid sick leave

Flexible spending account

Employee discounts

Resumo da oferta

Road Glide Limited is seeking a Finance Manager to lead the Finance & Insurance function, structuring deals compliant with lender guidelines and dealership policies to fund quickly while ensuring customer satisfaction and ethical standards.

The role involves building relationships with finance sources, managing F&I products, and creating accurate reports. You will train colleagues, support cross-functional teams, and drive revenue through strategic financing options.

Qualificações

• Confidence in ability to be successful.
• Great attitude and outstanding work ethic.
• Ability to work well in a process driven environment.
• Self-starter and self-motivated.
• Adhere to a standard of professional ethics and be respectful to customers.
• Be knowledgeable of state regulations regarding finance and the Fair Credit Reporting Act.
• Structure deals in accordance with lender and dealership guidelines.
• Have a strong menu presentation and use the 300% rule at all times.
• Disclose financial information to customers.
• Maintain good lender relations and evaluate new lender programs.
• Prepare weekly and monthly reports as requested by management.
• Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
• Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
• 2 years Finance and Insurance experience preferred.

Responsabilidades

• Sell Finance, Insurance, and Extended Service and Warranty programs to motorcycle customers.
• Establish and maintain relationships with finance sources and contracts.
• Maintain files of active insurance and financial agencies.
• Recruit and maintain sources for F&I products.
• Meet or exceed monthly sales objectives and provide reports.
• Submit paperwork to finance sources for all deals.
• Convert cash deals to financed deals where possible.
• Set up finance forecasting with sales department.
• Maintain a Finance & Insurance logbook.
• Ensure timely completion of related paperwork and accurate data.
• Handle rate and payment quotations.
• Liaise with other departments on F&I matters.
• Support dealership policies and mission.
• Work cross-functionally with Sales and Service.
• Use feature/benefit selling for consistent customer experience.
• Ensure motorcycle deliveries are tailored as a 'custom experience'.
• Follow up with customers to encourage new sales and satisfaction.
• Demonstrate commitment to the dealership’s Mission and Core Values.
• Attend to other duties as assigned.

Conhecimentos

Confidence

Great attitude

Process driven

Self-starter

Professional ethics

State regulations

F&I deals

Menu presentation

Disclose finances

Lender relations

Reports

Microsoft Office

Google Drive

F&I experience

Ferramentas

Microsoft Office

Google Drive

Google Sheets

Google Docs

Descrição da oferta de emprego

Job Title: Finance Manager

Department: Business/F&I

Supervisor: General Sales Manager and/or General Manager

Summary Description

Helping to provide credit for customers who want to purchase motorcycles. Structure deals that are in compliance with lender guidelines and the dealership policies, resulting in quick funding, and a high level of customer satisfaction and to uphold the highest ethical standards. Products to be sold include pre-paid maintenance, extended service plans, GAP, tire/wheel protection among others.

Duties and Responsibilities

• Produce acceptable levels of revenue and profits for the dealership by selling Finance, Insurance, and Extended Service and Warranty programs to new and used motorcycle customers.
• Establish and maintain good working relationships with finance sources, factory and other appropriate contracts.
• Maintain files of active insurance and financial agencies.
• Proactively recruit and maintain sources for other Finance and Insurance Products.
• Meet or exceed monthly sales objectives and attain goals. Provide reports as requested.
• Pursue a continuing programs of formal and informal education in the area of expertise to maintain, strengthen and broaden service. Join any relevant associations.
• Submit paperwork to/obtain approval from finance sources on all finance deals.
• Make a reasonable effort to convert cash deals to financed deals by selling the merits of financing versus paying cash.
• Setup finance forecasting in conjunction with the sales department forecasting to achieve the desired percent of penetration and income. This is to be done on a monthly and quarterly basis.
• Maintain a Finance & Insurance Logbook.
• Establish and maintain procedures to ensure timely and proper completion of all related paperwork. Check paperwork for correct title, line information, taxes, etc.
• Handle all Rate and Payment Quotations.
• Act as a liaison to all departments in matters concerning Finance & Insurance.
• Assists and supports overall company policies and procedures and supports the dealership’s philosophy.
• Able to work cross-functionally with all departments with an emphasis on the Sales Department and Service Department.
• Institute and employ a feature/benefit selling methodology so that all customers receive consistent treatment.
• Ensure that the delivery of any new or used motorcycle is a “custom experience” that will create a customer for life.
• Contact customers using mailing lists, tickler files, and personal follow-up to encourage additional sales and ensure customer satisfaction.
• Demonstrates commitment to the Dealership’s Mission Statement and Core Values and acts as a role model to the other Dealership Employees.
• Handle customer complaints quickly and courteously, demonstration empathy, a positive attitude and our commitment to “making things right”.
• Perform other related duties as assigned or requested.

Benefits:

• Employee discounts.
• Paid training.
• 401k (subject to completion of the introductory period and other eligibility requirements).
• Medical, dental, and vision insurance.
• Short- and long-term disability.
• Accident, critical illness, and cancer insurance.
• Voluntary term life insurance.
• Flexible spending account access.
• Legal shield and identity theft shield.
• Employee assistance program.
• Paid vacation time (after the first year of employment, full time employees accrue vacation hours – ranges from 40 hours/year up to 120 hours/year based on years of employment).
• Paid sick leave (all employees earn 1 hour of paid sick leave for every 40 hours worked in compliance with the applicable state paid sick leave law).
• Paid holidays (based on dealership’s observed holiday policy).
• Paid bereavement leave.
• Opportunities for advancement.
• All subject to eligibility requirements of the applicable benefit plan.

Supervisory Responsibilities

• None

Qualifications & Job Requirements

• Confidence in ability to be successful.
• Great attitude and outstanding work ethic.
• Ability to work well in a process driven environment.
• Self-starter and self-motivated.
• Adhere to a standard of professional ethics and be respectful to customers.
• Be knowledgeable of state regulations regarding finance and the Fair Credit Reporting Act.
• Structure deals in accordance with lender and dealership guidelines.
• Have a strong menu presentation and use the 300% rule at all times.
• Disclose financial information to customers.
• Maintain good lender relations and evaluate new lender programs.
• Prepare weekly and monthly reports as requested by management.
• Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
• Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
• 2 years Finance and Insurance experience preferred.

Physical Demands

• Requires the use of both hands.
• Frequently works on a computer in a typical office environment.

Working Conditions

• The noise level in the work environment is usually loud.
• Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally exposed to exhaust fumes or other airborne particles.