Finance Manager – Operations

Thrive Market; Los Angeles (CA); On-site; USD 120,000 - 145,000; Full time

Benefits offered by this job

Health benefits (medical, dental, and

401(k) plan

9 observed holidays

Flexible PTO

Thrive Market membership

Equity

Job summary

Thrive Market is seeking an analytical Finance Manager to own FP&A for fulfillment centers. You will manage variable and fixed fulfillment costs, partner with FC leadership, and drive the annual operating plan end-to-end.

Build robust models, deliver insightful variance analyses, and ensure accuracy across multi-system data. You will lead cost-optimization projects, collaborate with Operations, and present findings to senior leaders.

Qualifications

• 5–7 years in FP&A, operations finance, strategic finance, or related analytical field; senior analyst or manager level
• Bachelor's Degree in Finance, Accounting, Economics, or related field
• Fulfillment center or operations finance experience preferred; e-commerce/retail/CPG a plus
• Ability to build financial and operational models from scratch with operational knowledge
• Advanced Excel and Google Sheets; strong financial modeling
• Strong analytical skills with ability to combine large, multi-source data sets
• Excellent communication skills, presenting to senior leaders
• Experience with ERP/planning tools (NetSuite, Adaptive) is a plus, tools learned on the job
• Familiarity with AI tools to streamline modeling and analysis (Claude)

Responsibilities

• Build, maintain, and improve financial models for forecasting fulfillment cost (variable cost per unit/order, labor, fixed expense)
• Own variable fulfillment cost management and fixed fulfillment expense and report findings
• Lead the AOP for variable and fixed fulfillment in partnership with FC directors
• Prepare monthly, quarterly, and annual reporting and variance analyses for operations and senior leadership
• Perform ad hoc analyses to identify trends in variable fulfillment cost drivers
• Analyze KPIs such as UPH, variable cost per unit, and total fixed spend across systems
• Own labor planning for fulfillment centers and collaborate with Talent Acquisition and People Ops
• Model financial impact of process changes and capex/opex tradeoffs; track initiatives
• Support month-end close with Accounting; partner with FC directors and Operations leadership
• Contribute to strategic cost-optimization and efficiency projects, including new FC launches

Skills

FP&A experience

Advanced Excel

SQL knowledge

Financial modeling

Communication skills

Attention to detail

Time management

AI tools (Claude)

Experience with ERP/planning tools

Education

Bachelor's Degree in Finance

Tools

NetSuite

Adaptive

Domo

Tableau

Claude AI tools

Job description

About Thrive Market

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE

We are looking for an analytical, self-directed Finance Manager to own financial planning and analysis for our fulfillment centers. You will manage variable and fixed fulfillment cost, serve as the closest finance partner to fulfillment center (FC) leadership, and take over variable fulfillment ownership from the hiring manager, escalating findings and obstacles upward rather than relying on day-to-day direction. You will lead the annual operating plan (AOP) for fulfillment, build and improve the models that drive it, and make the numbers trusted by operators who challenge them. Fulfillment cost data lives in multiple systems, so you will need to piece together a coherent, defensible story and know when the data is acceptable.

Our Ideal Candidate Is

• Rigorously analytical: able to work out what an analysis requires, dig in, and at minimum ask the right questions without constant guidance
• Curious and self-directed, and comfortable getting started in a fast-paced environment with ambiguity
• Operationally fluent: understands how fulfillment centers run and what drives labor productivity and variable cost
• A relationship builder who earns trust with operations leaders through accurate, thorough analysis
• Confident presenting data and defending assumptions to senior leaders
• A good teammate: fun, adaptable, and able to thrive in an entrepreneurial culture

Responsibilities

• Build, maintain, and improve financial models for forecasting fulfillment cost (variable cost per unit/order, labor, fixed expense), independently identifying what the business needs and the analytical framework to answer it
• Own variable fulfillment cost management and fixed fulfillment expense, including fixed initiatives such as equipment and leasing decisions, and report findings and obstacles to your manager
• Lead the AOP for variable and fixed fulfillment, partnering with FC directors to gather inputs and contributing to the planning narrative end to end
• Prepare monthly, quarterly, and annual reporting and variance analyses for operations and senior leadership, highlighting opportunities to reduce fulfillment cost
• Perform ad hoc analysis to identify trends across variable fulfillment cost drivers, and own forecast accuracy for variable and fixed fulfillment
• Analyze KPIs such as units per hour (UPH), variable cost per unit, and total fixed spend, and aggregate data across multiple systems into a single reported view
• Own labor planning for the fulfillment centers, including hourly labor requirements with Talent Acquisition and attrition and shift structure with People Ops; build on the existing labor model and recommend improvements
• Model the financial impact of process changes and capex/opex tradeoffs, and lead ongoing tracking of initiative performance
• Support month-end close with Accounting
• Partner daily with FC directors and Operations leadership as their right-hand analytical resource, and contribute to strategic cost-optimization and efficiency projects, including new FC launches

Qualifications

• 5–7 years in FP&A, operations finance, strategic finance, or a related analytical field, including recent experience at the senior analyst or manager level with hands‑on analytics
• Bachelor's Degree in Finance, Accounting, Economics, or a related field
• Fulfillment center or operations finance experience strongly preferred; e-commerce, retail, or CPG experience is a plus
• Demonstrated ability to build financial and operational models from scratch, with the operational knowledge to know what a model should do
• Advanced Excel and Google Sheets skills and comfort with complex financial modeling
• Strong analytical skills with the ability to combine large, imperfect, multi-source data sets into actionable insight
• SQL experience is a strong plus; familiarity with BI tools (Domo, Tableau, etc.) is a plus
• Familiarity with using AI tools such as Claude to streamline modeling and analysis, and a point of view on where they add value
• Experience with ERP/planning tools (NetSuite, Adaptive, etc.) is a plus; tools are learned on the job
• Excellent communication skills, including presenting and defending analysis to senior leaders
• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment

REQUIREMENT

• Travel to one to two fulfillment centers per year

Belong To a Better Company

• Comprehensive health benefits (medical, dental, vision, life and disability)
• Competitive salary (DOE) + equity
• 401k plan
• 9 Observed Holidays
• Flexible Paid Time Off
• Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
• Ability to work in our beautiful office in Playa Vista
• Free Thrive Market membership with exclusive employee discount
• Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.

Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer

At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!

Employment with Thrive Market requires that employees be based in the United States. This is a condition of employment and must be maintained throughout the duration of employment.

If you need assistance or accommodation due to a disability, please email us at [e-mail] and we’ll be happy to assist you.

JOB INFORMATION

• Compensation Description - The base salary range for this position is $120,000 - $145,000/Per Year.
• Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.
• Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!
• This position requires traveling to our HQ office in Los Angeles, California, twice a year for all-company summits; once in the summer and once in the winter.