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SharkNinja, a global product design and technology company, is seeking a Finance Manager, FP&A - Commercial, to lead forecasting, analysis, and business partnerships across Direct to Consumer, Social Commerce, and Customer Service. You will influence investment choices, cost structures, and margin improvements while advancing data-driven decision making.
You will own the forecast cycle, monthly/quarterly actuals, and develop new analytics that inform leadership decisions and drive operational
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in.
You will lead the financial support for investments backing the businesses closest to our customers: Direct to Consumer, Social Commerce, and Customer Service. You're a key player to delivering a growing customer base and turning them into lifelong SharkNinja fans.
At SharkNinja, our mission is to positively impact people's lives every day in every home around the world. We bring that mission to life through bold innovation, creative, quality, and viral content, a relentless focus on consumers, and an Outrageously Extraordinary mindset that challenges conventional thinking.
As Finance Manager, FP&A - Commercial, your role is at the forefront of growth. Your forecasts, analysis and recommendations shape how we invest in our channels, how we serve customers, and how we run the operations behind them. Leaders will bring you the hard questions early, because you will have already tested the answers.
Across these businesses you will lead the discussions that matter most: Variable cost management, fee structures, joint business plans, margin improvements, new investment opportunities, and much more. In Customer Service, that means driving productivity, balancing cost against quality, and making financial decisions that place the customer first.
Serve as the Finance partner to leaders across Direct to Consumer, Social Commerce, and Customer Service, explaining what is moving in the cost structure and recommending what to do about it.
Facilitate trade-off and investment decision discussions and drive teams to positive outcomes.
Hold business leaders accountable to delivering on their commitments and help them get there.
Own the forecast cycle and reviews for your channels, from first draft to final sign-off.
Own the monthly and quarterly actuals‑versus‑forecast narrative: what moved, why, and what leaders should do next.
Arm leaders with self-service, readily available information so discussions and decisions move faster.
Keep the area's data accurate and partner with accounting teams on proper controls.
Be the main Finance point of contact for your channels, owning the day‑to‑day relationship with business leaders and the follow‑through on what you commit to.
Drive self‑directed action and deliverables: anticipate what is needed, start it, and close it without waiting to be asked.
Own prioritization for your area, and say clearly when priorities conflict.
Build the next phase of financial management for DTC, Social Commerce, and Customer Service: new P&L views, deeper analytics, and new metrics such as contribution margin by platform, customer acquisition cost, and cost per contact.
Leverage reporting to drive meaningful financial improvements.
Challenge the way things are done, and build new ways to free up time and deliver value to the business. Encourage business partners to do the same.
Use AI tools in daily work to move faster on recurring deliverables, first-pass models, and scenarios.
Automate repeat work and build the tools your channels need.
Drive process improvement: continually move manual and repetitive work into automation.
5-7 years of FP&A or finance experience, including business partnering and variance analysis.
Bachelor's degree in Finance, Accounting, Economics, Business, or a related field. An advanced degree is a plus.
Experience in consumer products, retail, e-commerce, or digital channels. Background in DTC, social commerce, or contact center operations is a plus.
Strong grasp of unit economics and channel performance, including margin, cost, and promotional effects.
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