Customer Experience Associate - Loans & Tax Support

Security Finance; Columbus (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid training

Excellent benefits package

Monthly bonus potential

Community service

Growth opportunities

Job summary

Security Finance in Columbus, GA is seeking a customer-service oriented team member to assist clients both in person and over the phone, helping them navigate loans and tax-related needs with a friendly, knowledgable approach.

No prior finance experience is required; we provide paid on-the-job training, a comprehensive benefits package, and clear opportunities for career advancement within a supportive, community-focused company.

Qualifications

• Experience in customer service or front-line roles.
• Strong communication and interpersonal skills.
• Willingness to learn and grow in a new industry.

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Skills

Customer service experience

Job description

Security Finance in Columbus, GA is seeking a customer-service oriented team member to assist clients both in person and over the phone, helping them navigate loans and tax-related needs with a friendly, knowledgable approach.

No prior finance experience is required; we provide paid on-the-job training, a comprehensive benefits package, and clear opportunities for career advancement within a supportive, community-focused company.