Finance Contracts Analyst

Pointclickcare; Oregon; Hybrid; USD 64,000 - 71,000; Full time

Benefits offered by this job

Day 1 Benefits

Retirement Matching

Flexible PTO

Wellness Programs & Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Development Program

Employee Assistance Program

Inclusion Communities

Employee Recognition

Job summary

PointClickCare is seeking a Billing & Revenue Analyst to ensure accurate billing and revenue processes. You will review customer contracts, validate pricing and terms, and work with CS, Sales, and AR to resolve inquiries.

The role emphasizes data-driven analyses, process improvements, and the opportunity to contribute to automation initiatives within a health tech leader.

Qualifications

• 2-5 years of experience in billing, financial analysis, or subscription management.
• Proficient in Windows Office applications (Word, Excel, Outlook).
• Experience handling large data sets across multiple systems (Tableau, JIRA, Excel reporting).
• AI fluency or use of M365 Copilot is preferred.

Responsibilities

• Review and analyze customer contracts, amendments and pricing to ensure billing accuracy.
• Validate rates, discounts, terms and conditions across contract structures; identify variances and revenue leakage.
• Collaborate with Customer Success, Sales and AR to support inquiries and disputes.
• Support credit and adjustment requests with detailed analyses.
• Contribute to process documentation and automation opportunities; participate in testing and data quality initiatives.

Skills

Billing & financial analysis

Windows Office

Data analysis across systems

AI fluency / M365 Copilot

Education

Bachelor’s degree in accounting or finance

Tools

Tableau

JIRA

Excel Reporting

MS Excel

Job description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact.Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives.To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Travel to Office expectations

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Key Responsibilities:

• Review and analyze customer contracts, amendments, and pricing arrangements to ensure billing and revenue accuracy in accordance with contractual terms. Prepare and reconcile billing data, subscription activity, and supporting documentation for monthly billing and revenue processes.
• Validate rates, discounts, terms, and special conditions across both simple and complex contract structures. Identify variances, discrepancies, and potential revenue leakage, and collaborate with internal teams to investigate and resolve issues.
• Partner with Customer Success, Sales, and Accounts Receivable teams to support customer inquiries, disputes, and contract interpretation.
• Support credit and adjustment requests by performing detailed analyses and reconciliations in alignment with established policies.
• Contribute to process documentation, standardization, and continuous improvement initiatives, including workflow enhancements and automation opportunities. Participate in system testing, data quality initiatives, and cross functional projects that improve billing accuracy and operational efficiency

Required Skills & Qualifications:

• 2-5 years’ experience in billing, financial analysis, subscription management, or similar fields
• Strong computer ability in a Windows environment, with Microsoft Office (Word, Excel and Outlook)
• Ability to work with large volumes of complex data across multiple systems (i.e. Tableau, JIRA, and Excel Reporting)
• AI Fluency and/or use of M365 Copilot

Preferred Experience:

• Bachelor’s degree in accounting or finance
• Experience with NetSuite, and Salesforce.

$64,000 - $71,000 a year

PointClickCare Benefits & Perks:

• Benefits starting from Day 1!
• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition ... and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [e-mail] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.