Finance Advisor I - CTU Online (Remote)

pec; United States; Remote; USD 42,000 - 56,000; Full time

Job summary

Colorado Technical University (CTU) invites you to join our Financial Aid Advisor team. Help students navigate the financial aid process by explaining Title IV and other aid sources, ensuring they understand document requirements, payment options and borrowing.

You will communicate by phone, email and messaging app to assess eligibility, review changes in aid, and deliver outstanding service while meeting performance metrics.

Qualifications

• Ability to understand and apply internal and government policies, procedures and guidelines.
• Capacity to perform calculations, including gross and net amounts based on percentages.
• Ability to simplify complex information, communicate options, and answer questions for students.
• Proficiency in sorting, filtering, finding and adjusting data in spreadsheets and using web-based resources.

Responsibilities

• Provide an overview of the financial aid process and available programs.
• Offer assistance for paperwork, award information, and options available to cover educational expenses.
• Evaluate submitted documentation and communicate any additional requirements.
• Calculate tuition and financial aid awards based on student schedule and eligibility.
• Deliver excellent service while meeting performance metrics.
• Ensure compliance with Title IV, state, military, VA and institutional policies.
• Review changes to financial aid eligibility throughout each student's degree program.

Skills

Policy interpretation

Financial calculations

Student communications

Data sorting & spreadsheets

Education

High school diploma or equivalent; associate degree preferred

Job description

Help students navigate the financial aid process and reach their educational goals.

Take students on a tour of their financial aid options. Guide them through the maze of rules, regulations and other challenges to help realize their educational goals. Explain funding options available to individuals as a financial aid advisor with Colorado Technical University. Our team is committed to making a difference, one amazing student at a time. We invite you to do the same in this exciting role:

Financial Aid Advisor

Apply your active listening and problem-solving skills to carve a path for new students on their journey through the financial aid process. You will connect via phone, email, and messaging app to determine eligibility for Title IV and other aid sources, and ensure that students have a solid understanding of their document requirements, viable payment options and the borrowing process.

What you'll do

• Provide an overview of the financial aid process and available programs.
• Offer assistance for paperwork, award information, and options available to cover educational expenses.
• Evaluate submitted documentation and communicate any additional requirements.
• Calculate tuition and financial aid awards based on student schedule and eligibility.
• Deliver excellent service while meeting performance metrics.
• Ensure compliance with Title IV, state, military, VA and institutional policies.
• Review changes to financial aid eligibility throughout each student's degree program.

What is required

• Ability to understand and apply internal and government policies, procedures and guidelines
• Capacity to perform calculations, including gross and net amounts based on percentages
• Ability to simplify complex information, communicate options, and answer questions for students
• Proficiency in sorting, filtering, finding and adjusting data in spreadsheets and using web-based resources
• High school education or equivalent; associate's degree from an institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent) preferred
• Financial aid experience preferred

About Colorado Technical University (CTU)

For 55 years, Colorado Technical University (CTU) has helped students fit a real-world education into their busy daily lives. With nearly 80 degree programs and concentrations in which students can pursue a variety of degrees at the associate, bachelor's, master's and doctoral level. CTU provides flexible online classes, accessible through the University's Virtual Campus or the innovative CTU Mobile app. CTU also maintains two ground campus locations in Colorado Springs and Aurora, Colo. With the help of faculty and industry professionals, CTU has awarded over 109,000 degrees to traditional campus and online students since 1965. For more information about CTU, visit www.coloradotech.edu.