Admissions Advisor - CTU Online

ctu; United States; Remote; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical benefits

Tuition assistance

401(k) savings plan with company match

Employee Assistance Program (EAP)

Job summary

Colorado Technical University is seeking an Admissions Advisor to guide prospective students through the admissions process and help them choose flexible program options. You will conduct interviews, build rapport, and coordinate with other departments to ensure top-tier service while maintaining compliance with university policies.

The role requires flexibility to work nights, weekends, and holidays, with a focus on accuracy, deadlines, and effective communication in a structured environment.

Qualifications

• Willingness to work nights, weekends, and holidays.
• Ability to succeed in a fast-paced environment and adapt to change.
• Ability to handle multiple tasks and meet deadlines.
• Strong communication skills.
• Ability to work individually and as part of a team in a highly structured and regulated work environment.
• Computer proficiency; experience with Windows and Microsoft suite; manage multiple browsers and monitors.
• High school education or equivalent; college degree preferred.
• 1+ year of sales and/or customer service experience preferred.
• Post-secondary admissions experience preferred.

Responsibilities

• Assist prospective students through the admissions process in accordance with all applicable regulations and policies.
• Conduct telephone interviews and email correspondence to identify student prospects and determine needs.
• Develop rapport with prospective students and maintain frequent contact.
• Partner with departments outside Admissions to ensure high-quality service.
• Ensure enrolled students submit required documents to begin coursework.
• Assist students through the orientation process.
• Operate within the school's expected behaviors: Execution, Communication/Feedback and Professionalism.
• Ensure compliance with University policies and procedures.

Skills

Communication skills

Multi-tasking

Team collaboration

Adaptability

Computer proficiency

Windows/MS Office

Education

High school education or equivalent

Bachelor's degree preferred

Tools

Windows OS

Microsoft Office

Browser multitasking

Job description

Navigate individuals to the path of reaching their academic aspirations.

Welcome new students to a world where engaging educational possibilities are endless. Instill confidence and enthusiasm in those seeking a quality education. Help individuals aspire to reach their academic goals as an Admissions Advisor with Colorado Technical University (CTU). Our team is committed to making a difference, one amazing student at a time. We invite you to do the same in this exciting role:

Admissions Advisor

Be an advocate for education in this important role where you will interact with prospective students in support of their decision to attend the University. By communicating our flexible program options, university features and benefits, and institutional philosophy, you can achieve our qualitative and quantitative university objectives and values in a compliant and ethical manner.

What you'll do

• Professionally assists prospective students through the admissions process in accordance with all applicable federal and state regulations, school policies and procedures, and in compliance with all accrediting standards and requirements.
• Conduct telephone interviews and e-mail correspondence to identify student prospects and determine their educational needs, concerns and interests.
• Develop a rapport with prospective students and maintain contact with them frequently.
• Partners with departments outside of Admissions to ensure the delivery of a high level of service to every student.
• Ensure enrolled students submit required documents to begin coursework.
• Assist students through the orientation process.
• Consistently operates within, and is measured with respect to, the school's expected behaviors: Execution, Communication/Feedback and Professionalism.
• Ensure compliance with applicable University policies and procedures

What is required

• Willingness to work, nights, weekends, and holidays
• Ability to succeed within a fast-paced environment, remain flexible, and adapt to change
• Ability to handle multiple tasks and meet deadlines
• Strong communication skills
• Ability to achieve success individually and as part of a team in a highly structured and regulated work environment
• Computer proficiency; experience with Windows and Microsoft suite preferred, be able to manage multiple browsers and monitors simultaneously
• High school education or equivalent; college degree from an institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent) preferred
• One or more years of experience in sales and/or customer service preferred
• Post‑secondary higher‑education admissions experience preferred

What we offer*

• Salary Range between $20.19 and $24.04 per hour
• Paid time off
• Paid sick leave
• Paid holidays
• Comprehensive medical, pharmaceutical, dental, and vision benefits
• Health savings and flexible spending accounts
• 401(k) savings plan with company match
• Employee Stock Purchase Plan (ESPP)
• Company paid life insurance and disability insurance - subject to eligibility
• Company paid tuition assistance -- subject to eligibility and approval
• Employee Assistance Program (EAP)
• Prenatal and adoption assistance
• Additional ancillary programs are available upon benefit enrollment eligibility

*Most benefits apply to full-time employees. Some benefits apply to part‑time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.

About Colorado Technical University (CTU)

For 55 years, Colorado Technical University has helped students fit a real-world education into their busy daily lives. With nearly 80 degree programs and concentrations in which students can pursue a variety of degrees at the Associate, Bachelor's, Master's and Doctoral level. CTU provides flexible online classes, accessible through the Virtual Campus and the innovative, award winning CTU Mobile app. CTU has two brick and mortar campus locations in Colorado Springs and Denver South, Colorado. With the help of faculty and industry professionals, CTU has awarded over 109,000 degrees to traditional campus and online students since 1965. For more information about CTU, visit www.coloradotech.edu.

Equal Opportunity Employer

Colorado Technical University is committed to a policy of equal employment opportunity and considers all persons without regard to age, color, disability, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by applicable federal, state or local law.