Final Mile Delivery Specialist — Elite Customer Experience

Tractor Supply Company; Centre (AL); On-site; USD 32,000 - 52,000; Full time

Job summary

The Tractor Supply Company Delivery Specialist is responsible for delivering purchased merchandise to customers within the assigned market while meeting delivery and quality standards. The role emphasizes safe operation of the delivery vehicle, timely deliveries, and providing a Legendary Customer Experience through trusted relationships.

Collaboration with store personnel and field sales helps satisfy customer needs.

Qualifications

• Must have a valid driver's license with a clean driving record.
• High school diploma or equivalent preferred.
• DOT Medical Card as required.

Responsibilities

• Deliver purchases to customers within scheduled delivery times.
• Operate and maintain delivery vehicle and equipment safely.
• Load, unload, and organize products in a safe and efficient manner.
• Perform pre-trip and post-trip vehicle inspections.
• Provide exceptional customer service and address customer concerns during delivery.
• Communicate with customers during the delivery process.
• Collaborate with field sales and store personnel to meet customer needs.
• Handle returns, exchanges, or inquiries as needed.

Skills

Valid driver's license

Customer service

Time management

GPS navigation

Outlook usage

Education

High school diploma or equivalent

DOT Medical Card

Tools

Hand truck

Dolly

Pallet jack

Forklift

Job description

The Tractor Supply Company Delivery Specialist is responsible for delivering purchased merchandise to customers within the assigned market while meeting delivery and quality standards. The role emphasizes safe operation of the delivery vehicle, timely deliveries, and providing a Legendary Customer Experience through trusted relationships.

Collaboration with store personnel and field sales helps satisfy customer needs.