FileNet Consultant

TekWissen LLC; Raleigh (NC); Hybrid; USD 120,000 - 150,000; Full time

Job summary

TekWissen Group is seeking a senior FileNet Consultant for a hybrid, 6-month assignment in Raleigh, NC or Atlanta, GA. The role requires deep FileNet knowledge, WebSphere administration, and strong enterprise ECM experience.

The candidate will lead upgrades, security configuration, and DR planning while coordinating with Records Management and Legal teams. The position is a temporary assignment with hybrid work, supporting production FileNet environments and related systems across on-premise

Qualifications

• 8+ years hands-on experience administering IBM FileNet Content Manager.
• Experience supporting production systems in a large, enterprise environment.
• Deep knowledge of IBM FileNet components (Content Engine, Content Navigator, IER, Object Stores, workflows, security).
• Experience administering WebSphere Application Server environments for FileNet.
• Experience with Windows and/or Linux server environments.
• Familiarity with databases (e.g., Db2, SQL Server) as they relate to ECM platforms.

Responsibilities

• Administer and maintain IBM FileNet Content Manager and IBM Enterprise Records, including Object Stores, CPE, ICN and related components.
• Monitor system health, performance and storage capacity; remediate issues.
• Plan, execute, and support upgrades, patching, backups and restores for FileNet apps and components.
• Support disaster recovery planning, testing, and execution for FileNet environments.
• Configure and manage FileNet security, roles, permissions, and access controls.
• Ensure compliance with enterprise records management, retention, and legal hold policies.

Skills

FileNet P8

Content Collector

Content Navigator

Tools

WebSphere

Db2

SQL Server

Job description

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.

Job Title: FileNet Consultant

Location: Raleigh, NC or Atlanta, GA
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Hybrid

Job Description

Summary

• 8+ years of hands-on experience administering IBM FileNet Content Manager
• Experience supporting production systems in a large, enterprise environment.
• Deep knowledge of IBM FileNet components (Content Engine, Content Collector, Content Navigator, IBM Enterprise Records, Object Stores, workflows, security model).
• Experience administering WebSphere Application Server environments supporting IBM FileNet applications.
• Experience with Windows and/or Linux server environments.
• Familiarity with databases (e.g., Db2, SQL Server) as they relate to ECM platforms.

Job Duties

• Administer and maintain IBM FileNet Content Manager and IBM Enterprise Records (IER), including Object Stores, Content Engine (CPE), Content Navigator (ICN), and related supporting components, with limited Process Engine use required for IER functionality.
• Monitor system health, performance, and storage capacity; proactively identify and remediate issues.
• Plan, execute, and support upgrades, patching, backups, and restores for FileNet applications and supporting components, including CPE, ICN, and records-related services.
• Support disaster recovery planning, testing, and execution for FileNet environments.
• Configure and manage FileNet security, roles, permissions, and access controls.
• Ensure compliance with enterprise records management, retention, and legal hold policies.
• Support audits (e.g., SOX, regulatory, internal) by providing system documentation, evidence, and access reviews.
• Partner with Records Management, Legal, and Compliance teams to align FileNet configurations with governance requirements.
• Provide Tier 2/3 support for FileNet-related incidents and service requests.
• Troubleshoot content access, workflow, ingestion, and performance issues.
• Assist business users and application teams with document management, workflows, and metadata design.
• Support onboarding, training, and knowledge transfer for FileNet users and administrators.
• Support integrations between FileNet and other enterprise systems (e.g., ServiceNow, SAP, SharePoint, custom applications).
• Collaborate with automation and development teams for document ingestion and process optimization.
• Participate in solution design reviews to ensure FileNet best practices are followed.
• Maintain system documentation, runbooks, architecture diagrams, and operating procedures.
• Identify opportunities to improve performance, usability, security, and automation capabilities.
• Stay current on FileNet product updates, industry trends, and content management best practices.
• Lead and coordinate FileNet platform upgrades and application deployments, working with infrastructure, database, and dependency teams as needed.
• Administer and support WebSphere Application Server environments hosting
• FileNet applications, including application deployments, configuration, patching, and troubleshooting related to FileNet and Records services.

Years of Experience

• 8 Years of Experience

Top 3 Skills

• FileNet P8
• Content Collector
• Content Navigator

TekWissen Group is an equal opportunity employer supporting workforce diversity.