Field Window & Door Service Technician

SWIFT SUPPLY; Robertsdale (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

Swift Supply seeks a Window and New Construction Service Technician to provide on-site field support, ensuring accurate measurements for quotes and serving as the main link between sales reps and customers.

This hourly, field-facing role requires coordinating with installers, addressing warranty and non-warranty issues, and performing window installations and repairs while upholding safety standards.

Qualifications

• High school diploma or GED required/preferred.
• Strong math and communication skills.
• Knowledge of safe lifting techniques and safe work practices.

Responsibilities

• Serve as liaison between sales reps, superintendents, and location management.
• Verify measurements used in design take-offs to ensure quote accuracy.
• Resolve installation issues, warranty and non-warranty problems with customers.
• Perform window repairs and installations, including doors and hardware.
• Support truss manufacturing by completing repairs as needed.
• Instruct contractors on proper assembly of impact windows and doors.

Skills

Basic math

Customer communication

Safe lifting techniques

AAMA Master Installer knowledge

Education

High school diploma or GED

Job description

Swift Supply seeks a Window and New Construction Service Technician to provide on-site field support, ensuring accurate measurements for quotes and serving as the main link between sales reps and customers.

This hourly, field-facing role requires coordinating with installers, addressing warranty and non-warranty issues, and performing window installations and repairs while upholding safety standards.