Field & Warehouse Technician/Potential Project Manager

Blue Kangaroo Packoutz of Encino and Ventura

Grimes (IA)

On-site

USD 20,664 - 27,552

Full time

14 days+

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Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Competitive salary

Job summary

A local restoration services provider in Grimes, Iowa, is seeking a crew leader to oversee inventory and packing of customer belongings following fire or flood damage. The role involves leading a team, ensuring proper handling of items, and acting as the main point of contact for customers. Candidates should have a strong work ethic, and customer service skills, and be able to lift heavy items. Compensation ranges from $15.00 to $20.00 per hour.

Qualifications

Experience in construction, restoration, or insurance industry is valuable.
Eligible to operate a motor vehicle per company policy.
Strong work ethic and sense of urgency are important.

Responsibilities

Lead a crew in performing inventory and packing of customer items on-site.
Ensure supplies are available and plan for resupply.
Document and report any damage to customer items.

Skills

Customer service principles

Multitasking in a fast-paced environment

Professional demeanor and positive attitude

Job description

Company Overview

Blue Kangaroo PACKOUTZ specializes in helping to restore our customer's personal belongings after a fire or flood and is a trusted name for comprehensive contents, furniture, art, and document restoration services. We offer solutions to help homeowners, property owners, businesses, and institutions restore what they value most. Blue Kangaroo PACKOUTZ provides a variety of contents restoration services designed to save time, money, and headaches.

Benefits

Flexible schedule
Opportunity for advancement
Training & development
Competitive salary

Job Summary

Under the direction of the Operations Manager, leads a crew in performing inventory, and pack out of customer on site and cleaning of items requiring restoration at the warehouse. Acts as the main point of contact for the customer on-site when the Operations Manager is not present. Ensures all items are properly handled, packed, inventoried and cleaned to Blue Kangaroo Packoutz standards. Potentially lead a team of up to 8 people.

Essential Duties And Responsibilities

Oversee and participate in the inventory, packing and staging of customer items on-site.
Ensure that adequate supplies are available for the crew when on-site and plan for resupply as needed so that those supplies arrive with no interruption in production.
Oversee and is responsible for packing items into the company truck.
Drive the company truck or company vehicle, as necessary, to transport items or workers to the work site.
Ensure that customer’s items are dealt with in a professional and respectful manner.
Ensure that the customer’s property is safeguarded and that the work site is left each day in a neat and clean manner.
Orient and supervise other Blue Kangaroo Packoutz technicians and temporary labor.
Document and report any damage to customer items to the Operations Manager immediately.
Ensure all policies and procedures regarding inventorying and tracking items from site into vaults are followed.
Meet with Operations Manager to discuss staffing and supply needs at each specific job site.
Manage the flow of merchandise to be salvaged, cleaned, refinished or donated.
Create and maintain non-salvageable inventory on-site.
Ensure all safety precautions as recommended by the Operations Manager and Restoration Company are followed.
Report any safety concerns or equipment requiring maintenance to Operations Manager.
Report any concerns regarding safety or crew performance to the Operations Manager as soon as safe to do so.
Oversee and participate in cleaning and restoration of customer items when at the warehouse.
Utilize checklists to ensure that the truck is properly stocked before going to a job, and that it passes pre-trip checks/inspection.
Assist Operations Manager in other duties as assigned.
Apply corporate values.

Qualifications

Construction, restoration, or insurance industry experience would be valuable
Eligible to operate a motor vehicle per Blue Kangaroo Packoutz vehicle policy
Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic
Ability to multitask in a fast-paced environment
Comprehensive understanding of customer service principles

Physical Requirements