Field Training Manager

Yoshinoya America, Inc.; Torrance (CA); On-site; USD 85,000 - 95,000; Full time

Job summary

Yoshinoya America, Inc. in Torrance, CA is seeking a Training Manager to develop and coach restaurant teams, certify locations, and implement new programs.

This role trains GMITs, MITs, and franchise operators, collaborates on training materials, and partners with operations leaders to drive performance and safety across our stores.

Qualifications

• High School education or better.
• Bachelor’s degree in Business Administration or related field preferred.
• 2 years of operations or training experience required.
• 3 years of experience developing and presenting training programs and workshops for retail or foodservice preferred.

Responsibilities

• Train, coach, and develop Certified General Training Managers on properly executing training programs.
• Performs restaurant certifications and partners with DOs and DMs to identify qualified training locations.
• Trains, develops, coaches, and provides follow-up support for GMITs, MITs, and RSC team members.
• Provides written and verbal feedback on the performance of GMITs, MITs, and RSC team members.
• Supports Ops Leaders with the challenging restaurants (e.g., QSC, Leadership, Hospitality).

Education

High School or better

Bachelor's or better in Business Administration or related field

Job description

• Pay or shift range: $85,000 USD to $95,000 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Essential Duties and Responsibilities:

• Trains, coaches, and develops Certified General Training Managers on properly executing training programs.
• Performs restaurant certifications and partners with DOs and DMs to identify qualified training locations.
• Trains, develops, coaches, and provides follow-up support for GMITs, MITs, and RSC team members.
• Provides written and verbal feedback on the performance of GMITs, MITs, and RSC team members.
• Supports Ops Leaders with the challenging restaurants. (Example: QSC, Leadership, Hospitality, etc.)
• Supports the DMs with transition meetings; GMITs and MITs to home restaurants after training has been completed.
• Supports the company's test rollouts and the system launch of new programs or initiatives.
• Conducts management training classes and other workshops.
• Identifies gaps in training content and materials that need updating to generate higher productivity and safety for team members.
• Collaborates on the updates of all training materials.
• Stays current on all Yoshinoya America operations, training procedures, and programs.
• Supports NROs and manages the selection of the new restaurant opening team members.
• Supports training for new and existing franchise operators. Provides operational and training support for new franchise restaurant openings as needed.
• Meets regularly with Sr. Manager, Field Training for performance conversations and guidance.
• Meets regularly with the Sr. Director, Training and Ops Services, for performance conversations and to stay informed on new projects.

Qualifications

Education

Required

High School or better.

Preferred

Bachelors or better in Business Administration or related field.

Experience

Required

2 years:

Operations or Training Experience

Preferred

3 years:

Experience developing and presenting training programs and workshops for retail or foodservice

Equal Opportunity Employer.

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.