Field Training Manager

McDonald's; Taunton (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Starting pay

Vacation time

Sick time

Travel reimbursement

Tuition reimbursement

Bonuses

Industry leading training

Health insurance

Job summary

McDonald’s is seeking a Field Training Manager to support restaurant success through development, strong operational execution, and guest experience excellence. This hands-on, field-based role travels between locations to train and coach GMs, as well as shift leaders and crew members, ensuring company standards are consistently followed.

The ideal candidate has 3+ years in restaurant management, excels in coaching and communication, and thrives in a fast-paced, multi-location environment.

Qualifications

• 3+ years of restaurant management experience in fast-food or quick-service.
• Proven ability to train, coach and develop staff and managers.
• Excellent communication and presentation skills.

Responsibilities

• Conduct new-hire, cross-training, leadership and operational training in restaurants.
• Coach leadership on staffing, scheduling, labor, food quality, service and execution.
• Ensure adherence to SOPs, food safety, cleanliness and brand standards.
• Perform regular field visits to observe operations and provide coaching.
• Assist with rollout of new menu items, equipment, tech, procedures and promotions.
• Develop high-potential employees and managers for advancement.
• Monitor training completion and maintain training records.
• Travel regularly between assigned restaurant locations.

Skills

Restaurant management

Training & coaching

Communication

Leadership

Organizational skills

Interpersonal skills

Job description

Starting Pay $22 per hour We are looking for a Field Training Manager to support the success of our fast-food restaurants by developing people, strengthening operational execution, and ensuring our teams consistently deliver an exceptional guest experience.

We are looking for a Field Training Manager to support the success of our fast-food restaurants by developing people, strengthening operational execution, and ensuring our teams consistently deliver an exceptional guest experience. This is a hands‑on, field-based leadership position. The Field Training Manager will travel between restaurants to train and coach General Managers, Assistant Managers, shift leaders, and crew members while ensuring company standards are consistently followed.

What You'll Do

• Conduct new-hire, cross-training, leadership, and operational training in restaurants.
• Coach restaurant leadership teams on staffing, scheduling, labor management, food quality, service, and restaurant execution.
• Ensure restaurants consistently follow company operating procedures, food-safety standards, cleanliness requirements, and brand standards.
• Conduct regular field visits to observe operations, identify performance gaps, and provide hands‑on coaching.
• Assist with the rollout of new menu items, equipment, technology, procedures, promotions, and company initiatives.
• Develop high‑potential employees and managers for career advancement.
• Monitor training completion and maintain accurate training records.
• Travel regularly between assigned restaurant locations.

What We Are Looking For

• 3+ years of restaurant management experience, preferably in fast food, quick-service, or fast‑casual operations.
• Proven ability to train, coach, and develop restaurant employees and managers.
• Excellent communication and presentation skills.
• Strong leadership and interpersonal skills.
• Ability to build trust and credibility with restaurant teams.
• Highly organized with the ability to manage multiple locations and priorities.
• Comfortable working in a fast‑paced environment and spending significant time in restaurants.

What We Offer

• Starting Pay $22 per hour
• Vacation and Sick Time
• Travel Reimbursement
• Tuition Reimbursement
• Bonuses
• Industry Leading Training and Development
• Health Insurance

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.