Field Training Coach

Taco Bell Corp.; Greenwood Village (CO); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Bonus potential

Medical insurance eligibility

401K plan

Paid vacation

Sick leave

Cell phone allowance

Vehicle allowance

Job summary

Taco Bell Corp. is seeking a Field Training Coach to administer training programs and serve as a liaison between the training department and field operations in NM and TX. This role develops and promotes team members through formal training processes and supports rollout of new programs.

The position requires strong organizational skills, a detail-oriented mindset, and exceptional English communication. Occasional travel and collaboration with HR and leadership are expected.

Qualifications

• Three years or more experience in the restaurant industry.
• Two years or more of training experience.
• Proven ability for high detail orientation with strong planning and organizational skills.
• Strong verbal and written English skills, Spanish-speaking a plus.
• Ability to maintain confidentiality and discretion at all times.
• Experience managing complex event logistics.
• Ability to work in a fast-paced, unpredictable and ambiguous environment.
• Works well under pressure and tight timelines.
• Proven analytical and problem-solving abilities.
• Expert in Microsoft Office 365 Suite.

Responsibilities

• In conjunction with operations, ensure teams are working on bench plans for Shift Leads, AGMs and RGMs and promote training discipline.
• Influence operations leaders on identifying highly promotable team members and guiding their training paths.
• Ensure Learning Zone training is completed properly and maintain process integrity.
• Partner with Operations on new product rollouts and restaurant level training in assigned markets.
• Conduct one CORE audit per quarter in the market and provide coaching recaps to Training Leader, Core Coach and Ops Leader.
• Own the Training Store Manager (MTM) process and assist in MTM identification and certification.
• Support MTM managers to coach to high standards of training and align timelines if necessary.
• Coach MITs and ARLs in training to improve engagement and reduce turnover risk.
• Be a certified SME on all operational standards, processes and systems.

Skills

Restaurant experience

Training experience

Detail orientation

English skills

Confidentiality

Event logistics

Adaptability

Pressure handling

Analytical skills

MS Office 365

Job description

Title: Field TrainingCoach

State: New Mexico and Texas

Reports to: Director of Training

Supervises: Single Contributor N/A

FLSA: Exempt

Department: Training

Revision/Creation Date: January 1, 2026

Pay Range: $65,000-$70,000

Position Mission: Thepurpose of this job is to administer and facilitate training programs, resources and field trainingactivity, including critical field operations support and special assignments.This position serves as a liaison between the training department and the field, as well asDelight Centerpersonnel.

Responsibilities Include:

• In conjunction with operations, ensure the teams are working on their bench planforShift Leads,AGMsand RGMs. Shepherd the process to ensure training plans are inplaceand the operations teams are developing and promoting team members properly.
• Successfully influence operations leadersaboutthe importance of, 1)identifying"highly promotable" team members and 2) taking those high-potential employees through the proper training processes.
• In partnership with Operations, ensure Learning Zone trainingis beingproperly completed by team members. Ensure the integrity of the process (e.g., RGM's should not complete Team Member Learning Zones).
• Partner with Operations on all new product rollouts andadditionalrestaurant level training rollouts in each of his or her assigned markets.
• Conduct one Full CORE audit in his or her assigned market per quarter. Coach operations on the areas of opportunity-report coaching recaps to Training Leader, Core Coach and Ops Leader.
• Own the Training Store Manager (MTM) process
• Assistoperations with the identification of MTMs
• Certify MTMs
• Support MTM managers to coach the to the highest standards of training excellence, exhibit leadership courage whenMIT'sare not successful and partner with HR, Operations Leaders and Training Leadership to either reset training timeline or align on training cessation.
• Shepherd andcoachall MIT and Above Restaurant Leaders (ARL) in training, through his or her training time to increase the MIT's engagement level and reduce turnover risk.
• Must be a certified SME on all operational standards,processesand systems
• Partner with Operations on the ARN annual certifications for RGMs and ARLs; report on certification compliance and work towards 100% complianceat all times.
• Coordinate and conduct managerRally'sin his or her assigned markets. The goal is once per quarter or more.
• Understands and can coach all of the elements of the RGM Success Binder and the Operations Excellence Program.
• Assist ARL's and RGM's with training New Restaurant Opening (NRO) team members and managers. Shepherd the NRO managers and team members post go-live (for up to six months), to ensure the NROgets toaGreenscorecard within 6 months of opening.
• Conduct training classes on operational (e.g., ICOS, Core, etc.) and HR (e.g., RespectfulWork place, Using Paradox, Talent Reef, etc.) as needed.

Required Skills, Knowledge and Abilities:

• Threeyears or more experience in the restaurant industry
• Two years or more of training experience
• Proven abilityfor high detail orientation with strong planning and organizational skills
• Strong Verbal and written English Skills, Spanish-speaking a plus
• Ability tomaintainconfidentiality and discretion at all times
• Experience managing complex eventlogistics
• Ability to work in a fast-paced,unpredictableand ambiguous environment
• Works well under pressure and tight timelines
• Proven analytical and problem-solving abilities
• Expert in Microsoft Office 365 Suite

Other Attributes:

• Must be a self-starter, process and solutions focused
• Enthusiastic and strong driver of the company's Mission and Core Values
• Remain positive in high pressure and stressful situations
• Demonstrates critical thinking,communicationand relationship-building skills
• Action oriented
• Independent problem solver
• Takes initiative to learn and ability to work independently without regular direction
• Understands what it takes to be successful in a matrixed organization and get stuff done

Travel:

• Travel potentially up to75%;25% out of his or her home market

Benefits:

• Bonus - Potential 100% Discretionary Bonus.
• Medical Insurance - Eligible 1st of month after 60 days.
• 401K Plan - Eligible after one year.
• Vacation - Two weeks after one year.
• Sick Leave - Granted per State requirement.
• Cell Phone allowance- $100/month.
• Vehicle Allowance - Vehicle allowance paid by 3rd party provider.

Physical Demands: Standard office work environment. The physical demands for this position are sits, stands, bends, lifts and moves intermittently during working hours. These physical requirements may be accomplished with our without reasonable accommodation

Additional Information:

The duties of this position may change from time to time. Alvarado Restaurant Nation reserves the right to add or delete duties and responsibilities at the discretion of Alvarado Restaurant Nation. This position is descriptive and is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Alvarado Restaurant Nation (ARN) is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy), gender identity or expression, sexual orientation, national origin, age, disability, protected veteran status, genetic information, or any other status protected by law. ARN is committed to complying with all applicable federal, state, and local employment laws and to fostering an inclusive and accessible workplace for all.

Hiring Decisions are based on skill, qualifications, and experience