Assistant General Manager

Taco Bell; Downey (CA); Hybride; USD 40 000 - 50 000; Plein temps

Avantages offerts par ce poste

Eligible for monthly bonus based on performance

Medical Insurance

401K Plan

Vacation according to company policy

Sick Leave as per state requirement

Résumé du poste

Taco Bell in Downey, California is looking for an Assistant Restaurant Leader to help manage restaurant operations and ensure quality service. Responsibilities include supervising staff, conducting food safety audits, and maintaining financial controls. Candidates should have 1+ years of supervisory experience in food service or retail and a high school diploma. The role offers various benefits, including medical insurance and a 401K plan.

Qualifications

• 1+ years supervisory experience preferred in food service or retail.
• Demonstrated ability to coach and train hourly employees.
• Proven ability to drive customer satisfaction and financial performance.

Responsabilités

• Maintain fast, accurate service and positive guest relations.
• Conduct food safety audits and provide team coaching.
• Analyze sales, labor, inventory, and take corrective actions.

Connaissances

Supervised team members

Customer satisfaction

Financial control

Formation

High school diploma or GED

Description du poste

Assistant Restaurant Leader

State: California | Reports to: Restaurant Leader | Supervises: Team Members/Shift Leaders | FLSA: Non-Exempt | Department: Operations

Position Mission: The Assistant Restaurant Leader serves as the assistant to the Restaurant Leader and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant.

Responsibilities

• Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards.
• Resolves majority of on-site customer complaints.
• Conducts periodic food safety audits.
• Provides ongoing coaching and feedback to crew on customer service, product quality and speed of service.
• Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets.
• Maintains day-to-day responsibility for cash procedures such as bank deposits, making change, opening/closing safe and audits of the DCS.
• Maintains principal accountability for timekeeping and payroll procedures.
• Ensures that facilities and equipment are maintained to company standards on a day-to-day basis.
• Monitors inventory, food preparation and order fulfillment on a daily basis to ensure adherence to company standards.
• Monitors speed of service (SOS) performance and resolves bottlenecks to achieve SOS goals.
• Responsible for weekly and daily inventory, food and supplies deliveries, restaurant opening and closing and daily adjustments in shift staffing and crew deployment.
• Principal trainer for new crew members with primary responsibility for STP program delivery and documentation as well as specific instruction to cashiers in sales building techniques.
• Conducts formal crew performance appraisals and determines merit awards subject to RGM approval.

Required Skills, Knowledge and Abilities

• 1+ years supervisory experience preferred in either a food service or retail environment with profit & loss accountability, schedule writing, and team member development.
• High school diploma or GED.
• Supervisory experience in either a food service or retail environment.
• Demonstrated ability to maintain financial controls and coach and train hourly employees.
• Proven ability to drive customer satisfaction, financial performance and employee satisfaction.

Other Attributes

• Must be a self-starter, process and solutions focused.
• Enthusiastic and strong driver of the company's Mission and Core Values.
• Action oriented.
• Independent problem solver.

Benefits

• Bonus – Eligible for monthly bonus based on performance.
• Medical Insurance – Eligible 1st of month after 60 days.
• 401K Plan – Eligible after one year.
• Vacation – details as per company policy.
• Sick Leave – Granted per state requirement.

Physical Demands

Standard office work environment. The physical demands for this position are sits, stands, bends, lifts and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.

Additional Information

The duties of this position may change from time to time. Alvarado Restaurant Nation reserves the right to add or delete duties and responsibilities at the discretion of Alvarado Restaurant Nation. This position is descriptive and is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Equal Opportunity Employer Statement

Alvarado Restaurant Nation (ARN) is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy), gender identity or expression, sexual orientation, national origin, age, disability, protected veteran status, genetic information, or any other status protected by law. ARN is committed to complying with all applicable federal, state, and local employment laws and to fostering an inclusive and accessible workplace for all.

Hiring Decisions

Hiring decisions are based on skill, qualifications, and experience.