Field Technician (Travel within IL, MN, WI)

Paladin Consulting; Illinois; On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Field Technician for Grain Management Systems. This entry-level role offers the opportunity to provide essential technical support and troubleshooting for grain management systems across multiple states. You'll collaborate with a dedicated team, assist in maintaining network systems, and travel to customer sites for hands-on installations. Join a supportive environment where your contributions are valued, and grow your career in a field that combines technology with agriculture. If you're eager to learn and passionate about technology, this role is perfect for you.

Qualifications

• Entry-level position requiring a tech school graduate.
• Experience in technical support within IT is preferred.

Responsibilities

• Provide technical support for grain management systems.
• Travel to customer sites for troubleshooting and installations.

Skills

Technical Support

Problem-Solving

Communication Skills

Network Systems Knowledge

Electrical Wiring

Education

Tech School Graduate

Tools

Zoho Desk

Job description

Field Technician (Travel within IL, MN, WI)

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We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: Field Technician for Grain Management Systems

Work Location: IL, MN, WI

Duration: 6 months with possible full-time conversion

Education/Experience Required: Entry Level, Tech School graduate

Job Description & Responsibilities:

• Provide technical support and troubleshooting for grain management systems, including truck scale automation, rail load-out, and related hardware/software.
• Use support ticketing systems like Zoho Desk to document requests and resolutions.
• Collaborate with team members to resolve technical issues and improve support processes.
• Assist in maintaining network systems, including LAN and firewall configurations, for grain management software operations.
• Communicate technical information clearly to users and provide remote assistance when needed.
• Travel to customer sites for on-site troubleshooting and installations.
• Participate in a support team to handle calls related to software and hardware at grain elevators, ethanol plants, and other facilities.

Requirements:

• Experience in technical support within IT, preferably with grain management or similar industries.
• Knowledge of network systems, electrical wiring, IT infrastructure, and grain management software troubleshooting.
• Familiarity with support ticketing systems.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills related to grain storage and handling systems.