Field Technician – Server Hardware (Milwaukee, WI)

Stage 4 Solutions; Milwaukee (WI); On-site; Full time

Job summary

A global B2B high-tech company is seeking a Field Technician in Milwaukee, WI, to resolve hardware and software infrastructure issues in data centers. The role involves troubleshooting server hardware and requires effective communication skills, mechanical aptitude, and the ability to work both independently and as part of a team. Compensation ranges from $20 to $23.95 hourly, with health benefits and 401K options.

Benefits

Health benefits

401K options

Qualifications

• Experience in server hardware break/fix.
• Ability to work both solo and within a team structure.
• Must be U.S. citizen.

Responsibilities

• Analyze, troubleshoot, and resolve issues within IT infrastructure.
• Provide installation support and hardware troubleshooting.
• Operational management tasks including resolving escalations.

Skills

Mechanical aptitude

Communication

Troubleshooting

Teamwork

Customer service skills

Job description

Field Technician – Server Hardware (Milwaukee, WI)

Field Technician – Server Hardware (Milwaukee, WI)

2 days ago Be among the first 25 applicants

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We are looking for a Field Technician for a global B2B high-tech company. In this role, you will resolve hardware and software infrastructure (servers, network, storage, etc.) issues using systems analysis techniques and procedures to support customers’ data centers.

This is a 12-month (extensions likely), 40-hour-per-week role. This is an on-site role in the Milwaukee, WI area.

This is a W2 role as a Stage 4 Solutions employee. Health benefits and 401K are offered.

Must have your own transportation. This role requires travelling to customer sites in the Milwaukee, WI area.

Must be able to work overtime if you are in an installation or rack/stack event.

Must be able to work weekends with advanced notice due to a customer installation schedule.

Responsibilities

• Analyze, troubleshoot, and resolve issues within IT infrastructure including HPE & Multi-Vendor Enterprise systems, servers, storage, and networking.
• Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting.
• Able to perform high volume/low impact tasks efficiently and knowledgeably.
• Provide installation and or break/fix support, including component replacement and hardware troubleshooting, while following detailed instructions.
• Able to proficiently perform clearly defined data center support tasks with remote guidance.
• Demonstrate hands-on practical knowledge of systems and procedures.
• Operational management tasks including working to resolve escalations and clearing blocking issues to enable continued delivery of datacenter support activities.
• Resident Responsibilities:
• When assigned as a resident, the CE shall perform other tasks as assigned and directed by the local customer. The assigned tasks will be consistent with the specific SOW governing the site.
  
  

Requirements

• Must have experience in Server hardware break/fix.
• Must have mechanical aptitude and ability to follow procedures to make component-level repairs using ESD best practices.
• Requires a good understanding of the general/technical aspects of the job.
• Must be familiar with basic Microsoft Office products.
• Ability to maintain successful communication and working relationships with management, peers, and customers at all levels.
• Ability to work both solo and within a team structure.
• Able to work with a pallet jack and data center server lifting tools. Must be able to lift to 40 lbs and stand for extended periods without assistance.
• A basic understanding of Storage theory, Server layout, and Network concepts is a plus.
• U.S. citizenship is required.
  
  

Please submit your resume to our network at https://www.stage4solutions.com/careers/ (please apply for the Field Technician – Server Hardware (Milwaukee, WI) role.

Please forward this opening to others who might be interested.

Stage 4 Solutions is an equal opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates’ qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic information or other applicable legally protected characteristics.

Compensation: $20/hr. - $23.95/hr.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Software Development and IT Services and IT Consulting

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