Field Technician - Seattle, WA

Window Nation; Seattle (WA); On-site; USD 38,073 - 54,225; Full time

Job summary

Window Nation in Seattle is seeking a dedicated individual for measuring and installing windows and doors at customer sites. This role requires a high school diploma, with 2+ years of experience in measuring windows and related home improvement projects.

The candidate should have a valid driver’s license and a strong customer-centric mindset. Compensation is $33.50 per hour, and candidates must be authorized to work in the United States.

Qualifications

• High School Diploma, GED, or equivalent.
• 2+ years of professional experience measuring and installing windows.
• Valid Driver’s License.

Responsibilities

• Visit residential customer sites to measure windows and doors.
• Ensure order meets installation specifications.
• Support pricing process with accurate measurements.
• Review installation process with customers.
• Execute change order specifications.
• Maintain service parts inventory.

Skills

Measuring replacement windows

Installing/repairing windows

Customer Relationship Management (CRM) systems

Project management

Education

High School Diploma or equivalent

Tools

MS Word

MS Excel

Job description

Core Responsibilities

• Visit residential customer sites to measure each window, door, sliding glass door opening as needed
• Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements
• Support pricing process by providing accurate measurements and assessments for labor/materials
• Review installation project/process with customers
• Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions
• Execute change order specifications
• Maintain service parts inventory and equipment
• Complete service assessments; identify needed services, materials, and labor to relevant stakeholders
• Fulfill service appointment specifications
• Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques.
• Maintain proficiency to do all tasks of the position.
• Maintain a substantive knowledge of product, install techniques, and construction basics
• Maintaining a driving record that meets company’s insurance standards
• Ability to use an extension ladder in a safe manner to measure windows and perform services
• Must be able to pass EPA certification and follow EPA regulations
• Knowledge of local permit/license/historical/HOA requirements

Basic Qualifications

• High School Diploma, GED, or equivalent
• 2+ years professional experience measuring replacement windows
• 2+ years professional experience installing/repairing windows, roofing, siding, and related home improvement projects
• Valid Driver’s License

Preferred Qualifications

• Proficiency with MS Word, MS Excel; experience with Customer Relationship management systems preferred
• Capability to navigate various applications on an iPad
• Customer-centric mindset
• Superior time and project management skills
• Ability to navigate a CRM system (i.e., SalesForce, Dynamics, Microsoft systems)

$33.50 - $33.50 an hour

#LI-NB1

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.