Field Technician (Remote/West Coast)

ZipRecruiter; Phoenix (AZ); Remote; USD 85,000 - 95,000; Full time

Job summary

A leading medical-device manufacturer is seeking a Field Service Technician II based in Phoenix, AZ, with significant regional travel. The role involves installing and maintaining advanced equipment within ISO-regulated environments, offering a competitive salary, comprehensive benefits, and opportunities for career development.

Benefits

Competitive base salary plus travel per diem and vehicle allowance

Comprehensive benefits package (medical, dental, vision, 401(k))

Ongoing technical training and career development

Opportunity to work with state-of-the-art technology

Qualifications

• Associates degree or equivalent hands-on experience required.
• Four years+ in field-service in medical-device ISO environment.
• Strong skills in electrical troubleshooting and interpretation of technical drawings.

Responsibilities

• On-site installation, calibration, preventive maintenance, and repair.
• Provide Level-2 phone support and maintain service documentation.
• Train users on operation and support regulatory audits.

Skills

Electrical troubleshooting

Customer service

Technical communication

Education

Associates degree in electronics, mechatronics or related field

Tools

CRM systems

ERP systems

Job description

Job DescriptionJob Description

Field Service Technician II

Location: Phoenix, AZ (Home-based; regional travel across Mountain & West Coast territories)

Overview

Search Made Easy is partnering with a leading medical-device manufacturer to find a Field Service Technician II. You will install, maintain and repair precision equipment in ISO-regulated environments, working out of Salt Lake City with 75-90% domestic travel through UT, ID, NV, CO and CA. Salary Target is between $85K-$95K along with a standard benefits package.

Key Responsibilities

• On-site installation, calibration, preventive maintenance and repair of electromechanical and optical systems
• Electrical troubleshooting using multimeter, oscilloscope and service manuals
• Read and update schematics, wiring diagrams, BOMs and service reports
• Provide Level-2 phone support and escalate complex issues to engineering
• Maintain accurate service documentation in CRM and ERP systems
• Train end users on safe operation and support regulatory audits

Must-Have Qualifications

• Associates degree or equivalent hands-on experience in electronics, mechatronics or a related technical field
• Four or more years of field-service experience in a medical-device or ISO 13485 environment
• Strong electrical troubleshooting skills and ability to interpret technical drawings
• Excellent customer-service and clear verbal and written communication
• Valid drivers license and willingness to travel 7590 percent domestically

Nice to Have

• Experience with laser or optical medical-aesthetic devices
• Familiarity with NetSuite, Salesforce or similar CRM/ERP platforms
• Background in regulated industries or military maintenance

Whats in It for You

• Competitive base salary plus travel per diem and vehicle allowance
• Comprehensive benefits package (medical, dental, vision, 401(k))
• Ongoing technical training and career development
• Opportunity to work with state-of-the-art medical-device technology

How to Apply

Click apply here OR email your resume and a brief cover note explaining your technical background and availability to [e-mail] with the subject line Field Service Tech II SLC.

Search Made Easy is an equal opportunity recruitment firm. We are committed to a policy of non-discrimination and adhere to data protection laws. For comprehensive details on our practices, please visit our Privacy Policy. By applying, you consent to the processing of your personal data in accordance with these policies. By applying you also understand that only qualified candidates will be contacted and that no employer-employee relationship between you and Search Made Easy or its clients exists. If you require accommodations during the recruitment process, please email us at [e-mail] with your request at the time of application. All information is handled in compliance with applicable laws and strictly for legitimate business needs.