Field Technician: Pilot & Mobile Water Systems (Travel 80%)

Wigen Water Technologies

Minnesota

On-site

USD 58,000 - 83,000

Full time

14 days+

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Benefits offered by this job

PTO

Paid holidays

Daily Per Diem

Health, Dental, and Vision Insurance

401k

LTD and Life Insurance

Job summary

Wigen Water Technologies in Minnesota seeks a Pilot and Mobile System Field Service Technician to repair and commission advanced water-treatment systems across diverse sites. You will work on RO, DI, UV, UF, NF, and other technologies, traveling extensively to install and calibrate equipment.

This role demands strong mechanical aptitude, problem solving, and the ability to communicate clearly with customers and engineering teams.

Qualifications

Knowledge of water treatment technologies is required.
Efficiently able to diagnose and troubleshoot water treatment issues in the field.
Knowledge of plumbing valves, pumps and instruments (pressure, flow, pH, conductivity, ORP, temperature, silica, turbidity, chlorine, etc.) is required.
Knowledge of basic electrical troubleshooting is required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, PFDs, P&ID’s, general arrangements and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees.
Ability to work independently or as part of a team.
Well organized with strong attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) is required.
Experience with RS Linx, RS Logix 500, RS Logix 5000, FactoryTalk View, etc., is preferred but not required.
Ability to upload and download PLC and HMI programs is required.

Responsibilities

Provides courteous and professional customer service support during field visits.
Comprehends customer issues/requirements and finds solutions or recommendations.
Manage all onsite repairs, maintenance and testing tasks.
Diagnose and troubleshoot errors or technical problems and determine proper solutions.
Set up and decommission pilot and mobile systems.
Starts up pilot systems and all mobile systems (UF, RO, Filter, etc.)
When pilot or mobile system startups and service visits are not scheduled, supports Field Service Technicians with commissioning and service projects as availability permits.
Prepares pilots and mobile systems for deployment
Cleans, maintains, repairs, and modifies pilots and mobile systems when returned.
Works with Electrical Engineering/Automation to troubleshoot and confirm program operation.
Keeps positive relationships with contractors, customers, engineers and operators.
Knowledgeable on reference and operating materials for the end user.
Documents processes followed for service work.
Produces timely and detailed service reports.
Maintains confidential operational system information.
Maintains professional and technical knowledge by attending service trainings, workshops, reviewing professional publications and establishing networks.
Offers suggestions to improve equipment or department performance.
Shares technical information with other members of service and engineering departments.