Field Technician - Lift Truck

Thompson Lift Truck; New York (NY); On-site; USD 45,000 - 62,000; Full time

Job summary

Thompson Tractor is seeking a Lift Truck Field Technician in the United States. The role involves servicing and repairing internal combustion, electric, and diesel lift trucks, with training conducted through on-the-job and classroom instruction.

The technician will evaluate and repair equipment, perform preventive maintenance, and work both independently and in teams to deliver efficient solutions for customers.

Qualifications

• High school diploma or equivalent required; technical training preferred.
• Three or more years in mechanical repairs or related field.
• Experience with PCs and basic typing essential.

Responsibilities

• Plans and performs minor repairs using correct tools and procedures.
• Orders and returns parts for assigned jobs in a timely manner.
• Performs basic component work: engine, hydraulic, transmission, electrical.
• Performs preventive maintenance per factory guidelines.
• Demonstrates proper use of service information systems.
• Works in field service as needed.
• Adheres to safety standards and procedures.
• Works independently in the field as required.

Skills

Engine diagnostics

Transmission repair

Hydraulic systems

Electrical diagnostics

Repair skills

Communication skills

Basic computer skills

Education

High school diploma or equivalent

Technical training/education

Tools

Infocast

Liftnet

SIMSi

Job description

Position Summary
The Lift Truck Field Technician is responsible for performing jobs involving servicing and repair of equipment, working both independently and on a team. Examples of the types of machinery that the candidate must be able to evaluate, and repair include internal combustion lift trucks, electric lift trucks, allied products, and diesel engines. Extensive on-the-job training, classroom instruction, and e-learning must be successfully completed to remain in the technician training program. The Technician will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. The Technician will advance in Classification as attitude, skill level, and job performance allows.

• Plans and performs minor repairs using correct tools and procedures
• Orders and return parts for assigned jobs in a timely manner
• Performs the following tasks on basic components in work area including engine, hydraulic, transmission, and electrical components: remove and install; disassemble and reassemble; perform minor adjustments
• Performs preventive maintenance service according to factory guidelines
• Demonstrates proper use of service information systems
• Works in field service as experienced Technician as required
• Adheres to and follows all applicable and required safety standards and procedures
• Works independently in the field as required

Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve

Qualifications

Education

• High school diploma or the equivalent required.
• Technical training/education preferred.

Experience

• A minimum of three (3) years' work experience involving mechanical repairs or a combination of relevant experience and equivalent technical education is required.
• Experience using personal computers and basic typing skills are required.

Skills and Competencies

• Intermediate engine, transmission, hydraulic, electrical diagnostic, and repair skills
• Written and verbal communication skills
• Basic computer skills

Job Training

• Area specific technical training
• OSHA and MSHA required training
• Vendor technical software (Infocast, Liftnet, SIMSi, etc.)

Safety Summary

Working Conditions

• Work is normally performed in a Lift Truck Service Department shop or on the location of customer job sites.
• Exposure to physical risk and all-weather conditions is associated with this position.
• Standing, typically on hard surfaces, for extended periods of time is often required.

Physical Requirements

• Pass pre-employment background check, physical exam (including drug screen), and meet all physical requirements for position.
• Ability to speak, listen, write, and type effectively
• Reaching, grasping, and stooping
• Kneeling and crawling under equipment
• Climbing ladders and equipment
• Lifting and carrying up to 75 lbs.
• Material handling and lifting
• Exposure to chemicals and construction environments
• Cranes, hoisting operations, and moving or stationary machinery
• Noise and eye hazards
• Risk of slips, trips, and falls
• Potential for lacerations, amputations, strains, and sprains
• Heat exhaustion or cold stress
• Electrical hazards

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.

Qualifications

Skills

Required

Advanced

Mechanical

Intermediate

Electrical

Intermediate

Microsoft Office

Intermediate

Computer

Intermediate

Education

Required

High School or Equivalent or better.

Preferred

Technical/other training or better.

Licenses & Certifications

Required

Driver's License Personal

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.