Field Technician (Level 2 or 3)

0887 DS - Armament Systems; United States; On-site; USD 33,000 - 63,000; Full time

Benefits offered by this job

Health insurance coverage

Life and disability insurance

Savings plan

Company paid holidays

Paid time off

Job summary

Northrop Grumman Defense Systems in Mesa, AZ, is seeking a Field Technician (Level 2 or 3) to support operation, maintenance and training for the chain gun family of cannons, with 25–50% travel to customer facilities and events.

The role emphasizes hands-on installs, diagnostics, and customer-facing instruction, with weekend or night shifts as needed and the ability to interpret manuals and blueprints.

Qualifications

• High school diploma required; Level 2 requires 2+ years in operation and maintenance instruction.
• Level 3 requires 4+ years in operation and maintenance instruction.
• Ability to interpret Technical Manuals and safety policies.

Responsibilities

• Installs, operates, maintains, repairs and modifies equipment.
• Performs maintenance tasks and technical support on product equipment and subsystems.
• Analyzes product condition and performance; troubleshoots malfunctions.

Skills

MS Office Suite

Customer training

Presentations

Manual interpretation

Travel ready

Education

High school diploma

2+ years related experience

Tools

Microsoft Office

Job description

RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: Secret TRAVEL: Yes, 50% of the Time

Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Defense Systems is currently seeking an experienced Field Technician (Level 2 or 3) for our offices in Mesa, AZ.

Description of job:

Primary role is to provide onsite and offsite customer support, both domestic and international, for the operation and maintenance of chain gun family of cannons. Travel to customer facilities, sponsored demonstrations and events, test support, and system development and integration either individually or as part of a team. Percent of travel 25 to 50%. Ability to work on weekends, swing and night shifts in support of customer requirements. Additionally, this role includes the development and improvement of training materials and providing instruction on the operation and maintenance of the chain gun family through both lecture and hands on training. Installs, operates, maintains, repairs and modifies equipment. Performs a variety of maintenance tasks and technical support on product equipment, integrated systems and subsystems. Analyzes and evaluates product condition, operation and related performance. Troubleshoots and diagnoses malfunctions to eliminate problems. Installs, upgrades and removes products. Performs work per engineering field change orders. Maintains effective customer communications and relations. Provides technical support to program management and other aftermarket service activities. Coordinates problem resolution and material dispositions with engineering, quality and program management. This role is not a hybrid position. Position reports to the Manager for Product Support.

Responsibilities:

• Installs, operates, maintains, repairs and modifies equipment.
• Performs a variety of maintenance tasks and technical support on product equipment, integrated systems and subsystems.
• Analyzes and evaluates product condition, operation and related performance.
• Troubleshoots and diagnoses malfunctions to eliminate problems.
• Installs, upgrades and removes products.
• Performs work per engineering field change orders.
• Maintains effective customer communications and relations.
• Provides technical support to program management and other aftermarket service activities.
• Coordinates problem resolution and material dispositions with engineering, quality and program management.

Basic Requirements:

• Level 2- High School diploma & 2 years of related experience providing operation and maintenance instruction
• Level 3- High school diploma & 4+ years of related experience providing operation and maintenance instruction
• Understanding of weapons operating systems (i.e., recoil operated, gas operated, etc…)
• Ability to interpret Technical Manuals and safety policies
• Ability to read blueprints and interpret assembly and repair requirements
• Prior experience interfacing with customers with presentation and training experience utilizing Microsoft Office Suite products

Preferred Skill Requirements:

• 1 year of technical proposal development, cost estimating or statement of work development experience
• 3 years of field service or other customer facing technical experience
• 3 years of armament manufacturing, maintenance, repair or overhaul experience

Salary ranges:

Primary Level Salary Range: $23.24 - $38.71

Secondary Level Salary Range: $27.61 - $46.06

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives.

Benefits:

• Health insurance coverage
• Life and disability insurance
• Savings plan
• Company paid holidays
• Paid time off (PTO) for vacation and/or personal business

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO.

U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

We are a pioneering company. With careers across all areas: air, cyber, land, sea and space – our 90,000 employees work as one to defend and define the future. Northrop Grumman careers and internships are as varied as your interests, with a lifetime of potential that will give you every opportunity to do your best work. Working together with people from many backgrounds, personal passions and disciplines, we share a drive to push the boundaries of science, technology and engineering to meet the ever evolving needs of our customers worldwide.