Field Technician III

Astreya; Nevada (IA); Hybrid; USD 43,000 - 69,000; Full time

Job summary

Astreya is seeking a Field Technician III to support data centers and POPs across locations. You will coordinate with network teams and local vendors for installation, repair, and maintenance activities, with a focus on physical rack and stack configurations.

The role requires travel and hands-on experience with telecom infrastructure, including fiber/copper distribution, power systems, and testing across SONET and Ethernet. Independence and problem solving are essential.

Qualifications

• Associate's degree (A.A) or equivalent with 5+ years' related experience.
• Experience with data center and POP infrastructure including cabling and power systems.
• Experience installing and maintaining telecom equipment (DWDMs, routers, switches).
• Knowledge of splicing and manhole/vent environments.
• Experience with telecom testing equipment (OTDRs, meters) across SONET/Ethernet.
• Familiarity with standards and regulatory requirements.
• Ability to work with LECs, landlords, electricians and end users.
• Proficient with spreadsheets and project management software.

Responsibilities

• Maintain the highest quality standards in all assigned data center locations and remote POPs.
• Perform physical installation, repair, maintenance, and testing activities with meticulous attention to standards.
• Perform card adds or replacements, software upgrades, and testing.
• Coordinate with local vendors and LECs for installation/maintenance activities.
• Provide site surveys for OSP/ISP projects and large space/power deployments.
• Manage construction vendors to ensure MOPs compliance and quality.
• Coordinate site access and equipment staging.
• Mentor less experienced team members.

Skills

5+ years exp

Data center & POP infra

Telecom equipment install

Fiber/copper cabling

DWDM equipment

OTDR testing

Splicing knowledge

Project management tools

Travel readiness

Independent problem solving

Education

Associate's degree

Tools

DWDM equipment

OTDRs

IP switches

Power meters

Job description

****What this Job Entails:****The Field Technician III will provide support to all assigned locations, including data centers and Points of Presence (POPs), and physical site services. The person in this role will coordinate with network teams as well as local vendors for installation, repair and maintenance activities. The Field Technician must have deep knowledge and professional experience deploying (physical layer) rack and stack configurations. This role requires travel.****Scope:***** Works on assignments that require considerable judgment and initiative. Makes recommendations for solutions* Works within guidelines and takes ownership of results. May act as a mentor to less experienced team members****Your Roles and Responsibilities:***** Maintain the highest quality standards in all assigned data center locations and remote points of presence (POP).* Perform physical installation, repair, maintenance, and testing activities as directed with meticulous attention to driving and maintaining the highest quality standards in the telecommunications industry.* Perform card adds or replacements, software upgrades, and associated testing.* Recommend improvements to processes that may impact the quality of our network assets or improve overall efficiencies for any related process or system.* Provide site survey support for OSP and ISP projects, as well as large space & power and/or equipment deployments.* Perform site audits and reconcile data discrepancies in coordination with Network Surveillance and other groups as necessary.* Manage local construction vendors working on behalf of the company to ensure compliance with installation, repair, maintenance MOPs and standards, as well as quality and cleanliness.* Meet/coordinate with Local Exchange Carrier (LEC) and other technicians to facilitate timely installation, repair, and maintenance activities as necessary.* Perform site surveys in support of network builds, augments, or decommissions.* Coordinate site access, equipment staging, and other tasks* Adeptly leverages knowledge and expertise* Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position****Required Qualifications/Skills:***** Associate's degree (A.A) or equivalent from two-year college or technical school and 5+ years' related experience and/or training; or equivalent combination of education and experience* Networks with senior internal and external personnel in own area of expertise* Demonstrates good judgment in selecting methods and techniques for obtaining solutions* Experience working with data center and POP infrastructure, including experience or deep understanding of OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack/cabinet/cage construction.* Experience with installing and maintaining a wide variety of telecom/network equipment, including DWDMs, backbone and management routers, IP switches, as well as all optical and digital infrastructure.* Deep understanding of splicing, and an understanding of how to maintain and operate within a manhole, vault, or handhole environment.* Experience with telecommunications testing equipment from microscopes and source and power meters to OTDRs and experience testing across all SONET and Ethernet bandwidths.* Extensive knowledge of telecommunications testing standards and procedures from length, wire-mapping, and bit error rate to power, delay, loss, reflectance and dispersion.* Experience with state and local regulatory standards, procedures, and permitting requirements.* Ability to work effectively with local exchange carrier (LEC) and other telecom service provider technicians, building landlords, electricians, construction operators, and non-technical end users.* Ability to work independently, diagnose problems and take appropriate action with minimal supervision.* Proficiency with spreadsheets, workflow and project management applications, and administrative software applications.* Experience working with a Tier-1 ITSM platform****Physical Demand & Work Environment:***** Must have the ability to perform office-related tasks which may include prolonged sitting or standing* Must have the ability to move from place to place within an office environment* Must be able to use a computer* Must have the ability to communicate effectively* Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers**Salary Range**$31.79 - $50.19 USD (Hourly)* *Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.** *Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.*Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world's most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact.Join us to build solutions that matter and shape the future of IT together.Onwards and upwards!