Field Technician Earthmoving

Boyd Company; Jackson (OH); On-site; USD 52,000 - 74,000; Full time

Job summary

Boyd Company is seeking a Field Service Technician to perform repairs on Caterpillar and allied equipment at customer locations or the company shop. You will install new components, operate a service truck, and provide timely service with a strong emphasis on safety and quality.

The role requires reading technical manuals, using micrometers and testing tools, and maintaining DOT compliance. You will be dispatched from home or shop and may travel overnight to meet customer needs.

Qualifications

• High School diploma or equivalent.
• Demonstrate technical, mechanical and troubleshooting abilities.
• Maintain a valid Commercial Driver’s License and operate service trucks under DOT regulations.
• Ability to read, write and comprehend technical service manuals.
• Ability to use a micrometer and other testing tools.

Responsibilities

• Performs repairs to CAT and allied construction machinery at customer sites or shop with quality and timeliness.
• Operates equipment to evaluate problems prior to repairs and tests completed work.
• Lifts parts weighing up to 50 pounds and uses appropriate handling equipment.
• Reads blueprints and service manuals; documents work clearly and timely.
• Uses test equipment to locate problems and may decide on-site with customers or supervisor.
• Complies with DOT Hours of Service and fleet safety rules; keeps the truck clean and maintained.
• Represents the company professionally with customers and colleagues.
• Maintains tools and documents service reports; ensures correct parts and labor charges.
• May stay overnight near jobsite and work overtime as needed to serve customers.

Skills

Technical abilities

Mechanical skills

Troubleshooting

Reading manuals

Education

High School diploma or equivalent

Tools

Micrometer

Testing tools

Job description

Performs repairs to Caterpillar and allied equipment at customer locations. Installs new equipment and component parts. Performs standard work assignments, without supervision, according to needs of the customer and company. Is assigned a company service truck and may be dispatched from home or company shop.

Compensation: up to $45.65 per hour

REQUIREMENTS:

• High School diploma or equivalent
• Demonstrate technical, mechanical and troubleshooting abilities to define and perform maintenance and repairs on Caterpillar and Allied equipment without supervision to meet standards
• Maintain a valid commercial driver’s licenses and have the ability to operate company service trucks under DOT regulations
• Ability to read, write and comprehend technical service manuals
• Ability to use micrometer and other testing tools

ESSENTIAL FUNCTIONS:

• Performs repairs to CAT and allied construction machinery, at customer's jobsite or at Company Shop, using appropriate tooling and test equipment to capably complete the work in timely and efficient manner with a high level of quality
• Operates construction machinery to evaluate and troubleshoot mechanical problems prior to repairs and test upon completion of repairs
• Lifts parts and equipment components that weigh no more than 50 pounds when working alone or assisting others to make repairs to equipment. Operates material handling equipment as required
• Reads and comprehends blueprints, technical data/service manuals and writes legibly
• Uses test equipment to analyze, evaluate and locate problems. Confer with customer and/or supervisor or make independent on the job decisions when necessary
• Follow company work rules, job safety, Fleet Safety Program procedures and complies with DOT Hours of Service requirements
• Projects a positive company image by interacting with fellow employees, customers, and management in a cooperative, supportive and courteous manner; displays an attitude of professionalism; complies with company dress code
• Maintains assigned service truck in safe, clean, operable condition. Obeys state and company rules of the road. If accident occurs, fills out reports promptly
• Writes service reports at jobsite and have signed by customer; keeps accurate time on job and turns in cards in a timely manner. Ensures accuracy of work orders by charging parts and labor to proper work order segment
• Owns, updates and maintains sufficient hand tools to perform the job
• To fully service our customer, Field Technicians may be required to work overtime and/or stay overnight near jobsite, and will be available to provide service to customers on a 24-hour, seven day a week basis
• Performs other duties as necessary and assigned