Field Technician - Diesel Engines & Heavy Equipment

Federal Signal; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in heavy-duty equipment is seeking a technician to provide essential operator training and technical support for waterblast equipment. The ideal candidate will have extensive experience with diesel engines, troubleshooting skills, and the ability to travel up to 60%. Strong communication skills and a technical background are essential for success in this role.

Qualifications

• 5+ years related experience with heavy-duty equipment and/or diesel engines.
• Strong knowledge of diesel engines recommended.
• Familiarity with electrical, hydraulic and mechanical systems preferred.

Responsibilities

• Prepare and deliver site specific and customer specific training.
• Diagnose and troubleshoot company-owned and client-owned equipment.
• Provide technical support on customer requests.

Skills

Communication

Troubleshooting

Technical Support

Education

High School Diploma or GED

Associate's in a technical discipline

Tools

MS Office Products

Job description

Responsibilities:

• Prepare and deliver site specific/customer specific operator, safety and unit specific training as requested
• Diagnose, troubleshoot and make recommended repairs on company owned and client owned waterblast equipment
• During standard business hours and after hours as needed, provide customer technical phone support and define, schedule and document customer requested training
• Collaborate with internal departments and provide technical support to build or repair waterblast equipment
• Analyze, troubleshoot, recommend and document resolution for warranty repairs. Determine potential reimbursement to customer and coordinate parts order and/or returns
• Provide and assist Rental Centers in identifying and resolving parts issues and technical repairs
• Coordinate business travel arrangement, prepare defined reports, and communicate with appropriate individuals on results of customer visits
• Conduct internal certification testing to ensure final product meets quality and safety standards and complete necessary documentation
• Comply with define safety standards and personal protective equipment requirements
• Willing and able to travel up to 60%
• Perform other duties and assignments as requested

Requirements

• High School diploma or GED equivalent
• Strong preference given for Associates in a technical discipline
• 5+ years related experience; heavy duty equipment and/or diesel engines
• Strong knowledge of diesel engines, strongly preferred
• Experience working with electrical, hydraulic and/or mechanical systems
• Familiarity with Programmable Logic Controllers (PLC), preferred
• Ability to obtain a passport for international travel
• Strong written and verbal communications abilities
• Posses a valid Driver’s License
• Ability to lift up to 50 lb. and climb stairs and ladders
• Working knowledge of standard hand tools and computer programs (MS Office Products)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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