Field Technician - Charlotte, NC

Socket.dev; Charlotte (NC); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Full-time benefits package

Paid time off

Growth opportunities

Job summary

Window Nation is seeking a Field Technician to measure windows and openings in residential homes, ensuring precise data for installation teams. You will support installation and communicate with customers to deliver a smooth service experience.

Qualified candidates have 2+ years measuring windows and installing related products, with a valid driver’s license and comfort with ladders and field tech tools.

Qualifications

• Experience measuring replacement windows.
• Experience installing/repairing windows, roofing, siding.
• Valid Driver’s License.
• Ability to use ladders and hand tools safely.

Responsibilities

• Visit customer homes to measure windows and openings.
• Ensure installation specs are met and purchase order is complete.
• Provide accurate measurements for labor and materials.
• Assist customers through the installation process and address questions.

Skills

Attention to detail

Customer service

Time management

Communication

Education

High School Diploma/GED

Tools

Microsoft Office

Salesforce CRM

iPad apps

Job description

Join a team where craftsmanship matters, your work is valued, and every project turns a regular space into a cherished home.

One Goal, One Passion - Growth is Everything at Window Nation

At Window Nation, we don’t just replace windows and doors - we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we’ve enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we’ve become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements.

As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact - on customers and the future of home improvement.

Our Field Technicians are the backbone of our installation operations and a key part of every homeowner’s experience. You’ll visit customer homes to perform precise measurements, ensure installation accuracy, complete service appointments, and deliver a seamless experience from start to finish. Your attention to detail and customer focus will help bring our promise of turning a house into a dream home to life.

Core Responsibilities

• Visit residential customer sites to measure each window, door, sliding glass door opening as needed
• Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements
• Support pricing process by providing accurate measurements and assessments for labor/materials
• Review installation project/process with customers
• Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions
• Execute change order specifications
• Maintain service parts inventory and equipment
• Complete service assessments; identify needed services, materials, and labor to relevant stakeholders
• Fulfill service appointment specifications
• Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques.
• Maintain proficiency to do all tasks of the position.
• Maintain a substantive knowledge of product, install techniques, and construction basics
• Maintaining a driving record that meets company’s insurance standards
• Ability to use an extension ladder in a safe manner to measure windows and perform services
• Must be able to passEPAcertification and follow EPARegulations
• Knowledgeof localpermit/license/historical/HOArequirements

Basic Qualifications

• High School Diploma, GED, or equivalent
• 2+ years professional experience measuring replacement windows
• 2+ years professional experience installing/repairing windows, roofing, siding, and related home improvement projects
• Valid Driver’s License

Preferred Qualifications

• Proficiency with Microsoft Office (Word, Excel, etc.)
• Experience using CRM or job management systems (SalesForce, Microsoft Dynamics, or similar)
• Comfortable using and navigating digital tools and iPad applications in the field
• Knowledge of local permitting, licensing, or HOA requirements
• Ability to safely operate ladders and hand tools and meet the physical demands of the role
• Strong customer service mindsetwith a focus on quality, professionalism, and safety
• Excellent time management and project coordination skills
• Detail-oriented with a get it right the first time mentality

What We Offer

• Competitive pay
• Bonus opportunities for eligible roles
• Full-time benefits package (medical, dental, vision, life, and 401(k) retirement options)
• Paid time off
• Growth opportunities within a rapidly expanding company
• A supportive team culture where your contributions matter and craftsmanship is celebrated

Why Window Nation?

At Window Nation, we know that when our people grow, our company grows. From hands-on training and career growth opportunities to a supportive, team-first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact.

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team - one that makes good decisions, drives innovation, and delivers better business results.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.