Field Technician - Charlotte, NC

Window Nation; Charlotte (NC); On-site; USD 66,000 - 74,000; Full time

Benefits offered by this job

Company vehicle

Tools and training provided

Career growth opportunities

Full benefits package

Paid Time Off

Competitive pay

Job summary

Window Nation in Charlotte, NC is hiring Field Technicians to measure openings, fit windows and doors, and deliver a seamless home improvement experience. You’ll visit customer homes, verify measurements, assist with installation details, and ensure work matches specifications while upholding safety standards.

We offer a competitive hourly wage of $33.50, a company vehicle, training, and benefits. Join a growing team that values craftsmanship, reliability, and customer satisfaction on every

Qualifications

• High School Diploma, GED, or equivalent.
• 2+ years measuring replacement windows.
• 2+ years installing/repairing windows, roofing, siding, and related home improvement projects.
• Valid Driver’s License.

Responsibilities

• Visit residential sites to measure windows, doors, and openings.
• Ensure installations meet specifications and create complete PO.
• Provide accurate measurements to support labor/material pricing.
• Review installation process with customers.
• Anticipate roadblocks and propose solutions.
• Execute change order specifications.
• Maintain service parts inventory and equipment.
• Perform service assessments and identify needed work for stakeholders.
• Fulfill service appointment specs.
• Stay proficient with Window Nation products and install techniques.

Skills

Window measurement

Window installation

Customer service

Time management

Safety awareness

Education

High School Diploma or GED

Tools

Sales CRM

iPad / field apps

Microsoft Office

Job description

Join a team where craftsmanship matters, your work is valued, and every project turns a regular space into a cherished home.

One Goal, One Passion – Growth is Everything at Window Nation

At Window Nation, we don’t just replace windows and doors – we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we’ve enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we’ve become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements.

As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement.

Our Field Technicians are the backbone of our installation operations and a key part of every homeowner’s experience. You’ll visit customer homes to perform precise measurements, ensure installation accuracy, complete service appointments, and deliver a seamless experience from start to finish. Your attention to detail and customer focus will help bring our promise of turning a “house into a dream home” to life.

Core Responsibilities

• Visit residential customer sites to measure each window, door, sliding glass door opening as needed
• Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements
• Support pricing process by providing accurate measurements and assessments for labor/materials
• Review installation project/process with customers
• Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions
• Execute change order specifications
• Maintain service parts inventory and equipment
• Complete service assessments; identify needed services, materials, and labor to relevant stakeholders
• Fulfill service appointment specifications
• Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques.
• Maintain proficiency to do all tasks of the position.
• Maintain a substantive knowledge of product, install techniques, and construction basics
• Maintaining a driving record that meets company’s insurance standards
• Ability to use an extension ladder in a safe manner to measure windows and perform services
• Must be able to pass EPA certification and follow EPA regulations
• Knowledge of local permit/license/historical/HOA requirements

Basic Qualifications

• High School Diploma, GED, or equivalent
• 2+ years professional experience measuring replacement windows
• 2+ years professional experience installing/repairing windows, roofing, siding, and related home improvement projects
• Valid Driver’s License

Preferred Qualifications

• Proficiency with Microsoft Office (Word, Excel, etc.)
• Experience using CRM or job management systems (SalesForce, Microsoft Dynamics, or similar)
• Comfortable using and navigating digital tools and iPad applications in the field
• Knowledge of local permitting, licensing, or HOA requirements
• Ability to safely operate ladders and hand tools and meet the physical demands of the role
• Strong customer service mindset with a focus on quality, professionalism, and safety
• Excellent time management and project coordination skills
• Detail-oriented with a “get it right the first time” mentality

$33.50 - $33.50 an hour

What We Offer:

• Starting pay $33.50 per hour
• A company-issued vehicle to drive to customer appointments
• Tools, training, and support provided
• Opportunities to grow your skills and advance your career
• Strong company culture focused on teamwork, attention to detail, and customer satisfaction
• Full benefits package including medical, dental, vision, life, and 401(k) retirement options
• Paid Time Off

#LI-NB1

#WN3

What We Offer:

• Competitive pay
• Bonus opportunities for eligible roles
• Full-time benefits package (medical, dental, vision, life, and 401(k) retirement options)
• Paid time off
• Growth opportunities within a rapidly expanding company
• A supportive team culture where your contributions matter and craftsmanship is celebrated

Why Window Nation?

At Window Nation, we know that when our people grow, our company grows. From hands‑on training and career growth opportunities to a supportive, team‑first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact.

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.