Field Technician C, CFS

iberdrola; Orange (CT); On-site; USD 53,000 - 61,000; Full time

Job summary

The United Illuminating Company is seeking a Field Technician C in Connecticut, Orange location, to support the Customer Field Service department. You’ll learn and apply electrical design basics, prepare work requests, and maintain data in SAP and GIS systems while advancing toward an Associate Science Degree.

The role requires a high school diploma, internship or degree progression plans, and willingness to participate in storm and emergency work with strong safety adherence.

Qualifications

• High school diploma or GED required.
• Enroll in Associate Science Degree within 90 days of hire.
• Within 1 year, complete 3 more credits toward degree; eligible for level progression.
• Degree within 3 years while in role.
• Potential progression to Field Technician B after degree and skill demo.
• 10 years experience acceptable in lieu of degree.
• Must have valid driver's license and safe driving record.
• Must be available for storm/emergency assignments and extended hours.
• Must adhere to safety policies and perform essential functions.

Responsibilities

• Learn electric codes and work practices (NESC, NEC, OSHA, UI standards).
• Prepare work requests for smaller designs and assist in related tasks.
• Gather customer requirements and prepare accurate project documents.
• Act as customer advocate and coordinate with management and customers.
• Organize information and communicate effectively with stakeholders.
• Provide support to others and work under supervision to meet deadlines.
• Undergo glove training for height measurements on poles and wires.
• Respond to emergencies and provide 24-hour coverage as needed.
• Interacting professionally with coworkers, management, and external organizations.

Skills

Interpersonal skills

Team player

Clear communication

Education

High school diploma or GED

Associate Science Degree in engineering and applied science

Tools

Microsoft Office

Job description

POSITION – Union: Field Technician C

NUMBER OF OPEN POSITIONS: 1

LOCATION:UI CT - Orange - 100 Marsh Hill Rd

WAGE RATE: $38.78 – $44.20

Job Summary

Apply administrative and technical knowledge and experience to assist and support the Customer Field Service department. Assist in developing simple to moderate overhead line construction design and work orders. Perform mathematical calculations to support designs. Update, maintain, and ensure accuracy of computerized systems and other data. Learn and become proficient with work management systems, applications and databases (GIS, SAP, ALDEN, ETC).

Key Responsibilities

• Learn the electric codes and work practices associated with the distribution system suchas NESC, NEC, OSHA, UI standards and guidelines, and Operating Procedures.
• Duties: Provide support to the Customer Field Service Department. Prepare workrequests for smaller designs & assist the department as needed. Examples of smaller design work include but are not limited to the following: Emergency Work Templates (“EWTs”), pole replacements for work orders within the SAP system, assist in taking field notes for third party work, capital work, and customer work, etc.
• Applies knowledge/skills to a range of simple to moderate activities as referenced in theexamples listed above within their own area and responds to inquiries from others. Solves simple to moderate problems including new or unusual assignments related to their work.
• Duties: Gather customer requirements & prepare accurate project documents (e.g., workrequests, drawings, material lists, service orders, construction agreements, and PLP Agreements).Act as customer advocate.
• Works with regular supervision/guidance. Accountable for individual results and impacton team and/or customer. Prioritizes and organizes own work to meet agreed upon deadlines. Assess workload and prioritize own schedule to meet deadlines.
• Contributes to achievement of department goals; promotes teamwork in others.
• Duties: Provide support and assistance to others as required.
• Rubber glove training required to make height measurements into secondary voltages on poles and mid span wires.
• Available for 24-hour coverage as required for storm restoration or emergency work.
• Effectively communicate (written and oral) with all levels of management and bargainingunit employees.
• Effectively and accurately organize critical information that affects multipleconstituencies.
• Interact professionally with co-workers, management, customers, and otherorganizations outside UI.
• Some judgement is required to interpret and carry out instructions under minimum supervision
• Care and dependability to perform job duties efficiently and safely.

Required Qualifications

• High school diploma or GED equivalent required.
• Must have at least thirty (30) accredited college credits toward and must enroll in Associates Science Degree in engineering and applied science or related curriculumwithin ninety (90) days of the date of hire while working within the Customer Field Service Department. Supporting documentation required for candidate includes transcript, curriculum completed, and remaining curriculum.
• After one (1) year in this role, completion of at least three (3) additional college creditstoward Associates Science Degree in engineering and applied science or related curriculum, and successful demonstration of job skills to be evaluated by management, employee will be eligible for flow through from labor grade seven (7) to labor grade six (6).
• Must obtain Associates Science Degree in an engineering and applied science or related curriculum within three (3) years of the date of hire while working within the CustomerField Service Department.
• Upon successfully obtaining Associates Science Degree in an engineering and appliedscience or related curriculum while in this position, as well as successful demonstration of job skills to be evaluated by management, employee will be eligible for consideration to progression to Field Technician B, Customer Field Services, labor grade three (3).
• Ten (10) years of experience in distribution, line construction, and maintenance is acceptable in lieu of Associates Science Degree in an engineering and applied science or related curriculum,
• Occasional users of flame-retardant clothing.
• Must have working knowledge of the PC including Microsoft Office and other windows-based systems.
• Demonstrated interpersonal skills and working as a team member.
• Must be at least eighteen (18) years of age and a high school graduate or equivalent,preferably with additional technical training and mechanical aptitude.
• Must have a valid drivers’ license, with a safe driving record.
• Must be available for storm and emergency assignments and to work extended duration with short notice.
• Must continuously work within company safety policies and procedures.
• Must be capable of performing all the essential job functions in the classification.
• Must successfully complete ongoing skill assessments to meet defined curriculum andprogress, within a two (2) year period.
• Must be able to refer to and interpret drawings, sketches, written instructions and work orders.
• Must be able to use measuring tools, mobile data devices and testing instruments.

Preferred Qualifications

• Applicable military experience preferred.
• Currently enrolled in Associates Science Degree in an engineering and applied science or related curriculum preferred.

Competencies

• Growth & Continuous Improvement
• Initiative & Change
• Focused on Results
• Customer Centric (internal and/or External)
• Communication
• Collaboration
• Leadership (people managers/leaders)

Company

THE UNITED ILLUMINATING COMPANY

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [e-mail].

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.

Job Posting End Date: October-8-2026