Field Technician C (Albuquerque, NM)

L3Harris Technologies; Albuquerque (NM); On-site; USD 30,000 - 47,000; Full time

Job summary

L3Harris Technologies in Albuquerque, NM seeks a Field Technician C to install, maintain and support networking and telecommunication equipment for FAA programs across customer sites in the Albuquerque metro area.

You will travel daily within the assigned area, work independently with little supervision, document tasks, and coordinate with NOCC, SAC, and the Helpdesk to resolve field issues. Security clearances are required.

Qualifications

• High School Diploma or equivalent with 6+ years of relevant experience, or 2 years post-secondary with 2+ years related experience.
• Experience with fiber, Carrier Ethernet, multiplexes, DACS, routers/switches and network topology.
• Experience with power testing (AC/DC) and 24VDC/48VDC power supplies.
• Possession of valid driver's license and ability to travel to customer sites.

Responsibilities

• Provide technical support for FAA programs supported by L3Harris.
• Install, repair, configure, test and perform preventative maintenance on networking equipment at customer locations.
• Work remotely in scheduled and on-call capacity within the assigned area and occasionally travel to remote sites.
• Read and follow equipment drawings and task orders, document activities, and coordinate with NOCC, SAC and Helpdesk.

Skills

Fiber & Carrier Ethernet

Routers/Switches

Network topology

Power testing

Education

High School Diploma or Equivalent + 6 years experience

Tools

Viavi 5800

JDSU HST3000

DataScout

Digital Oscilloscope

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Field Technician C

Job Code: 42963

Job Location: Albuquerque, NM

Job Schedule: 5/8

Job Description:

Remote field technician for L3Harris (Field Services Division) that resides within the Albuquerque metropolitan area, supporting multiple programs/systems for the Federal Aviation Administration (FAA) who can perform installation and maintenance on a variety of Networking and Telecommunication equipment at customer locations.

The position requires daily commuting to and from customer remote locations (indoor & outdoor) within your assigned area. Remote field technicians must be able to work independently with little supervision and possess good written/verbale communication skills.

Essential Functions:

• Provide technical support for each specific program/system (FTI, MS, ADS-B, DCNS, WMSS and others) L3Harris supports for the FAA.
• Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers’ remote locations.
• Able to work remotely in a scheduled and on-call capacity to various customer locations within your assigned area. Occasionally travelling to remote sites outside your assigned area may be needed from time to time to assist with the FAA customer needs and/or requests.
• Able to read/understand/follow equipment drawings and task orders.
• Possess good admin skills (taking notes and documenting what transpired while working at the customer location).
• Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field.
• Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle.
• Be proactive and prepared for assigned tasks prior to dispatching.
• Able to work outside regularly scheduled hours (on-call) when/if needed to meet customer’s needs.
• Lift items up to 32 lbs. and use ladders and step stools to reach heights of approximately 10ft.
• Work with your supervisor (ASL) to ensure all L3Harris policies/procedures and program specific policies/procedures are followed.
• Obtain and maintain a DOT Public Trust Security Clearance and a DOD Secret Clearance.
• Possess and maintains a valid Driver’s License and/or local US State REAL ID equivalent and a satisfactory driving record.

Qualifications:

• Requires highly developed job knowledge/skills. Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.
• Experience working with fiber, Carrier Ethernet, Multiplexes, DACS, Routers/Switches, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice, and Data applications.
• Experience with cable connectors and replacements including RJ-11, RJ-45, DB-25, V.35, RS-449, BNC and 50 pin Amphenol.
• Experience power testing (AC and DC). Familiar with configuration and operation of the 24VDC & 48 VDC power supplies (rectifier’s & fuse panels), backup power supplies (UPS’s) and site grounding (single & multiple point).
• Obtain and maintain a DOT Public Trust Security Clearance and a DOD Secret Clearance.
• Possess and maintain a valid Driver’s License and/or local US State REAL ID equivalent and a satisfactory driving record.

Preferred Additional Skills:

• Experience with logging into network equipment and circuit testing using a variety of different test equipment/laptop.
• Bell Core Standards
• Experience of usage of multiple test equipment: Viavi 5800, JDSU HST3000, DataScout, Ameritech AM5XT, Digital Oscilloscope, Halcyon 704A, Anritsu Spectrum Analyzer and other T1/DS3 Test sets.
• Experience with performing Preventive Maintenance and Corrective Maintenance on back-up generators.
• Experience with Microsoft and the components of the MS Office Suite.
• Experience with working remotely with Network Operation Control Centers.
• Experience with interfacing/communication directly with customers.
• Excellent customer service skills.
• Ability to work in high stress and visibility environment.
• Ability to work independently with little oversight.
• Ability to support customer needs after-hours (on-call).
• Experience with working in a Telco central office environment.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.