Field Technician - 1 Hour Weekly

Freshpure; West Virginia; On-site; Full time

Job summary

An established industry player in the water quality sector is seeking a dedicated Field Technician to ensure the cleanliness and functionality of dispensing cabinets. This role requires a proactive individual who can work independently, manage time effectively, and maintain positive relationships with customers. You will be responsible for cleaning equipment, recording data, and reporting any issues to enhance the customer experience. If you have excellent communication skills and a keen eye for detail, this is an exciting opportunity to contribute positively to customer satisfaction and environmental stewardship.

Qualifications

• Ability to work independently and manage time effectively.
• Proficiency in using a smartphone for communication and reporting.

Responsibilities

• Clean and sanitize dispensing cabinets to ensure quality.
• Record meter readings and report issues promptly.
• Maintain positive customer relationships and address concerns.

Skills

Time Management

Communication Skills

Customer Service

Data Recording

Problem Reporting

Education

High School Diploma or Equivalent

Tools

Smartphone

Email

Job description

Since 1991, we have been dedicated to delivering the highest quality drinking water. Our first FreshPure Waters system received an incredible response, and today, our water is available in premier natural and organic food stores and co-ops across the United States and Canada. At FreshPure Waters, we proudly share your commitment to quality, sustainability, wellness, and environmental stewardship.

Overview:

We are seeking a dedicated and reliable Field Technician to join our team in Concord, OH. As a Field Technician, you will play a crucial role in ensuring the cleanliness and proper functioning of dispensing cabinets, as well as maintaining positive customer relationships. Your responsibilities will include cleaning, recording data, reporting issues, and performing various tasks to enhance the customer experience.

Job Duties:

1. Clean and sanitize dispensing cabinet sinks and surfaces, sterilize nozzles and handles, and perform water taste tests to ensure quality.
2. Accurately record meter readings and pressure gauge data during service visits and promptly email collected data to the designated recipients within 24 hours of service performance.
3. Immediately report any maintenance or technical issues observed during service visits to the appropriate channels.
4. Cultivate and maintain positive relationships with customers and store management, addressing any concerns or inquiries professionally and courteously.
5. Periodically replenish brochures, replace equipment signage, and take inventory of supplies to ensure a well-organized and informative setup.
6. Capture photographs of equipment for documentation purposes, contributing to visual records of service visits.
7. Undertake miscellaneous tasks as assigned to support the overall operations and customer satisfaction.

Requirements:

1. Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
2. Possess a Smartphone and proficiency in using email for communication and reporting purposes.
3. Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
4. Communicate effectively in English through email and phone interactions.
5. Provide own transportation for on-site visits.

Pay & Work Hours:

1. Compensation: $25.00 - $30.00 per service (each service typically takes less than an hour).
2. Service Frequency: Every 7 days at 1 store-- with a 6-8 day allowable window for flexibility.
3. Employment Type: 1099 Independent Contractor position, offering no benefits.
4. Paid Training: Comprehensive training will be provided to ensure competence in all aspects of the role.

Additional Information:

1. Interviews will be conducted via Microsoft Teams video conferencing platform.
2. Job offers are contingent on the results from a background check.
3. Applicants must be 18 years of age or older to be considered for this position.
4. Please submit your resume with your application.

If you are a proactive individual with excellent communication skills, a keen eye for detail, and the ability to work autonomously, we encourage you to apply for this exciting opportunity to make a positive impact in our customers' experiences and our planet!