Field Technician - 1 Hour Weekly

Freshpure; Pennsylvania; On-site; Full time

Job summary

An exciting opportunity awaits a proactive Field Technician to join a dedicated team focused on quality and customer satisfaction. In this role, you will ensure the cleanliness and functionality of dispensing cabinets while fostering positive relationships with customers. Your responsibilities will include cleaning, data recording, and addressing customer inquiries professionally. This independent contractor position offers flexibility and the chance to make a significant impact on customer experiences. If you are detail-oriented and possess excellent communication skills, this role is perfect for you to thrive in a supportive environment.

Qualifications

• Professionalism with excellent time management skills is essential.
• Must possess a smartphone and communicate effectively via email.

Responsibilities

• Clean and sanitize dispensing cabinet sinks and surfaces.
• Record meter readings and promptly report maintenance issues.
• Maintain positive relationships with customers and store management.

Skills

Time Management

Customer Service

Communication

Data Recording

Sanitation

Problem Reporting

Education

High School Diploma

Tools

Smartphone

Email

Job description

In 1991, we embarked on a quest to provide the best drinking water possible. The response to our first FreshPure Waters system was overwhelming. Today, our waters are sold in the finest natural and organic food stores and co-ops in the United States and Canada. At National Water Services, we share your commitment to quality, sustainability, wellness, and the environment.  

Job Title: Field Technician

Job Description

Overview:

We are seeking a dedicated and reliable Field Technician to join our team in Glen Mills, PA. As a Field Technician, you will play a crucial role in ensuring the cleanliness and proper functioning of dispensing cabinets, as well as maintaining positive customer relationships. Your responsibilities will include cleaning, recording data, reporting issues, and performing various tasks to enhance the customer experience.

Job Duties:

• Clean and sanitize dispensing cabinet sinks and surfaces, sterilize nozzles and handles, and perform water taste tests to ensure quality.
• Accurately record meter readings and pressure gauge data during service visits and promptly email collected data to the designated recipients within 24 hours of service performance.
• Immediately report any maintenance or technical issues observed during service visits to the appropriate channels.
• Cultivate and maintain positive relationships with customers and store management, addressing any concerns or inquiries professionally and courteously.
• Periodically replenish brochures, replace equipment signage, and take inventory of supplies to ensure a well-organized and informative setup.
• Capture photographs of equipment for documentation purposes, contributing to visual records of service visits.
• Undertake miscellaneous tasks as assigned to support the overall operations and customer satisfaction.

Requirements:

• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English through email and phone interactions.
• Provide own transportation for on-site visits.

Pay & Work Hours:

• Compensation: $25.00 - $30.00 per service (each service typically takes less than an hour).
• Service Frequency: Every 7 days at 1 store-- with a 6-8 day allowable window for flexibility.
• Employment Type: 1099 Independent Contractor position, offering no benefits.
• Paid Training: Comprehensive training will be provided to ensure competence in all aspects of the role.

Additional Information:

• Interviews will be conducted via Microsoft Teams video conferencing platform.
• Job offers are contingent on the results from a background check.
• Applicants must be 18 years of age or older to be considered for this position.
• Please submit your resume with your application.

If you are a proactive individual with excellent communication skills, a keen eye for detail, and the ability to work autonomously, we encourage you to apply for this exciting opportunity to make a positive impact in our customers' experiences and our planet!