Field Technician

Charter Communications; Winchester (KY); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Internet discount

TV discount

Mobile discount

Career self-progression program

Job summary

Spectrum is hiring a Field Technician to install and repair services at customer locations and educate customers on proper usage. This entry-level role includes training and opportunities for progression within the company.

You will travel to various sites, work outdoors, and build customer relationships from day one. Earn an hourly rate with self-progression opportunities and potential certifications; join us for a long-term career with Spectrum and help keep people connected to what matters

Qualifications

• Education: High School diploma, GED, or equivalent work experience.
• Fluent in English with strong communication skills.
• Proficiency with computers and software applications; able to use hand tools.
• Valid driver's license with safe driving record per company standards.
• Ability to travel to customer sites and lift up to 75 lbs; capable of outdoor work.

Responsibilities

• Install and repair services at customer sites.
• Educate customers on product usage and features.
• Travel to and from assigned customer premises; work outdoors.
• Communicate effectively and maintain professionalism with customers.

Skills

Fluent English

Communication

Time management

Organization

Critical thinking

Responsibility

Reliability

Driver's license

Physical stamina

Computer proficiency

Education

High School diploma or GED

Tools

Hand tools

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Earn $20.00/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Do you enjoy solving technical challenges? Do you like working in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long‑term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions

Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You'll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver's license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.