Field Technician

Charter Communications; Versailles (KY); On-site; USD 27,552 - 33,062; Full time

Job summary

Spectrum in Versailles, KY is seeking a Field Technician to install and repair services at customer sites and educate customers on product use. This entry-level role provides hands-on training and a clear path for career growth within the company.

The position starts at $20.00/hour with the potential to increase earnings through our self-progression program, requires occasional travel, a valid driver's license, and a high school diploma or equivalent.

Qualifications

• Education: High School diploma, GED, or equivalent work experience.
• Schedule: Ability to travel to and from customer premises and other locations as necessary.
• Language: Fluent in English.
• Technical: Proficiency in using computers and software applications; competent with hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver's license with safe driving record required.

Responsibilities

• Install and repair services at customer premises.
• Educate customers on the use of services and devices.
• Travel to various locations and work outdoors with tools.

Skills

Effective communication

Professionalism

Time management

Organization

Critical thinking

Responsibility

Reliability

Education

High School diploma / GED

Tools

Hand tools

Computers & software

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Earn $20.00/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Do you enjoy solving technical challenges? Do you like working in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long‑term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions

Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You'll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver's license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.