Field Technician

Jacam Catalyst; Town of Texas (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Jacam Catalyst is seeking a Field Support Technician in Wisconsin to provide hands-on support and analytics to Account Managers. The role involves collecting oil samples from customers’ well-sites and shipping them for analysis, in addition to maintaining equipment.

Candidates will need a high school diploma or GED, at least 2 years of oilfield experience, and a Class C Driver's License. Physical abilities to lift up to 50 pounds are necessary, and customer service skills are essential.

Qualifications

• Minimum of 2 years of previous oilfield experience operating and maintaining high-pressure wells.
• Valid Class C Driver's License required.

Responsibilities

• Provide hands-on field support and analytics to Account Managers and customers.
• Collect oil samples from customers’ well-sites and ship to laboratory for analysis.
• Maintain all equipment and wellheads to optimal performance.

Skills

Customer Service Skills

Computer Skills

Work Ethic

Physical Abilities

Education

High School Graduate or GED

Tools

Forklift

Job description

Position Summary

Provide hands‑on field support and analytics to Account Managers and customers. Collect oil samples from customers’ well-sites and ship samples to Jacam’s laboratory for analysis. Responsible for maintaining all equipment and wellheads to function at optimal levels of performance.

Work Environment

Indoors and outdoors, with driving involved. Employee could be faced with working in temperature extremes. Employee must be able to lift and carry 50 pounds, manual dexterity and mechanical aptitude helpful. Use of safety equipment to include, but not limited to: hardhat, safety glasses, hearing protection, work boots, gloves, and H2S Monitor as required or needed.

Essential Functions

• Collect critical customer information to improve customer product and supplier relationships
• Perform fluid management calculations at the wellsite
• Conduct pressure pumping operations safely and efficiently
• Properly collect and distribute field samples
• Routinely collect oilfield samples and analyze data to present to customers
• Accurately read and analyze data for Account Managers
• Manage materials inventory
• Properly maintain, operate and repair all company equipment required for performing job duties
• Provide excellent customer service skills with all customers and field office personnel
• Maintain the highest level of safety at all times
• Work well independently and in a team atmosphere

Qualifications

• High School Graduate or General Education Degree (GED)
• Minimum of 2 years’ previous oilfield experience operating and maintaining high‑pressure wells
• Forklift certification preferred
• Valid Class C Driver's License

Skills & Abilities

• Computer Skills: Have basic computer skills. Efficiently navigate a web browser, follow online instructions, type and use a mouse.
• Customer Service Skills: Meet internal and external commitments, respond promptly to customer needs, and solicit customer feedback to improve service.
• Work Ethic: Be dependable, trustworthy, truthful, and credible in the workplace. Display a sincere desire to provide service or assistance, follow instructions, and take responsibility for own actions. Show a commitment to doing the best job possible.
• Physical Abilities: Lift and carry 50 pounds in various packaging. Tip and move 55 gallon drums, weighing up to 600 pounds, with the use of a drum dolly.