Field Technician

Concentric Power Services; Ohio; Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Competitive pay & OT

Medical, dental & vision

HSA with company contribution

401K with 100% match

PTO 128 hours/year

Paid holidays

Zusammenfassung

Concentric, LLC is the nation’s largest independent industrial power provider, delivering forklift power, critical infrastructure, mechanical/HVAC, and automation maintenance solutions. The Field Technician will perform routine maintenance on forklifts and other industrial equipment, ensuring safety and reliability across customer sites nationwide.

The role requires performing repairs, troubleshooting failures, documenting work orders, and traveling nationwide with overnight stays, contributing

Qualifikationen

• High School or GED Diploma required.
• Experience as a material handling equipment mechanic is required.
• Strong communication, problem solving, and analytical skills.
• Ability to organize his/her own work and work independently, with limited supervision.
• Ability to travel Nationwide, with overnight stays.

Aufgaben

• Maintain industrial equipment such as forklifts, scissor lifts, tuggers, floor scrubbers, and golf carts.
• Troubleshoot equipment failures and perform root-cause analysis.
• Complete repairs per manufacturer guidelines.
• Inspect equipment and perform audits per PM planning tools.
• Document work hours and service records accurately.
• Communicate with supervisor and coworkers by phone, in writing, e-mail, or in person.
• Travel nationwide for field work.

Kenntnisse

Communication

Problem solving

Analytical skills

Organization

Independent work

Ausbildung

High School or GED Diploma

Tools

Microsoft Office

Outlook

Word

Web-based reporting

Jobbeschreibung

Job Type

Full-time

Description

Concentric, LLC is the nation’s largest independent industrial power provider, delivering forklift power, critical infrastructure, mechanical/HVAC, and dedicated material handling and automation maintenance solutions. Through a nationwide network of technicians, engineers, and support teams, Concentric understands and prioritizes the unique needs of each customer to maximize uptime, improve operational efficiency, and maintain infrastructure. We provide reliable, scalable solutions that support data centers, telecommunications providers, utilities, manufacturing, distribution, commercial facilities, and other mission-critical environments across America.

Job Summary

The Field Technician is responsible for performing routine maintenance on industrial equipment, including but not limited to forklifts, scissor lifts, tuggers, floor scrubbers and golf carts.

Key Job Responsibilities

• Maintain industrial mobile equipment.
• Troubleshoot equipment failures, including root cause analysis. Including research of potential warranty, rework and continuously repetitive repairs using historical equipment data available through Field Connect service platform.
• Complete all repairs of equipment in a timely manner and by the manufacturer’s repair guidelines.
• Judgment and Decision Making - Consider the relative costs and benefits of potential actions to choose the most appropriate course of action.
• Inspecting Equipment - Perform audits on equipment audits per the PM Planning tools schedule in Field Connect service platform.
• Communications - Provide information to supervisor, co-workers, and subordinates by phone, in writing, e-mail, or in person.
• Timely and accurate completion of all work orders and service records per the Concentric time standard.
• Maintain accurate and timely entry of work hours in Paylocity time keeping platform.

Safety

• All work must be completed in a safe manner.
• Safety requirements by customer and Concentric must be adhered to.
• Work areas will be maintained to ensure safety.
• Work areas will be kept clean and organized daily.
• Timely Completion of Safety training modules.
• Other duties as assigned by supervisor.

Key Performance Measurements

• A score card that reflects performance in areas such as:
• o PM Completion
• o Tech Efficiency
• o Customer Satisfaction
• o Inventory Variance
• o Work in Progress
• o Safety
• o Shop Cleanliness & 5S
• Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.
• Other key performance indicators as assigned.

Requirements

• High School or GED Diploma required.
• Experience as a materioal handling equipment mechanic is required.
• Strong communication, problem solving, and analytical skills.
• Ability to organize his/her own work and work independently, with limited supervision.
• Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
• Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
• Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
• Ability to work collaboratively with other departments toward the greater good of the organization.
• Proficiency in Microsoft Office including Outlook and Word and Web Based Reporting Modules
• Ability to adapt to a fast-changing environment.
• Capable of identifying and completing critical tasks independently with a sense of urgency.
• Ability to travel Nationwide, with overnight stays.
• This job description is subject to change at any time.

Benefits

At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading benefits:

• Competitive pay - Plus incentive opportunities and overtime potential for our hourly employees!
• Three medical plan options with employer premium contribution that start on day one.
• Employee paid dental and vision insurance that starts on day one.
• Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP).
• Medical and dependent care Flexible Spending Accounts (FSA) available.
• Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one.
• Company 401K plan with 100% match on the first 4% of employee contributions.
• 8 paid holidays.
• Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually.
• We offer employee paid accident, critical illness, and hospital indemnity insurance.
• We offer employee paid legal plans, identity protection, pet insurance, and home & auto discounts.
• Training and mentoring - Learn from our experts in the industry.
• Advancement opportunities.

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

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