Field Technician

Charter Communications; Kannapolis (NC); On-site; USD 23,419 - 33,062; Full time

Benefits offered by this job

Free internet

Discounted internet

Discounted TV

Discounted mobile

Job summary

Spectrum is seeking a Field Technician to install and repair services and educate customers on usage. This entry-level role includes training and a clear path for progression.

Earn $20.50/hour with a self-progression program and potential raises as you advance through Technician levels. Applicants should be prepared to work outdoors, travel to customer sites, and meet qualification requirements including a high school diploma or equivalent, fluent English, and a valid driver's license.

Qualifications

• Education: High School diploma, GED, or equivalent work experience.
• Fluent in English.
• Valid Driver's license with safe driving record within company standards required.
• Ability to travel to and from assigned customer premises and locations as necessary.

Responsibilities

• Install and repair services for customers.
• Educate customers on their use of services.
• Work outdoors in various environments and weather conditions.
• Operate company vehicle safely and follow safety procedures.

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Earn $20.50/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Do you enjoy solving technical challenges? Do you like working in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions

Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You'll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver's license with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight‑bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.