Field Technician

Charter Communications; Boone (NC); On-site; USD 23,298 - 33,182; Full time

Benefits offered by this job

Free and discounted internet

TV discounts

Mobile discounts

Career self-progression plan

Industry certification opportunities

Job summary

Spectrum is seeking a Field Technician in Boone, NC to install and repair services and educate customers on usage. This entry‑level role includes training and a clear path to progress through the self‑progression program, with potential to raise earnings and advance to higher technician levels.

You’ll work outdoors, travel to customer premises, and use hand tools. The role rewards problem solving, reliability, and strong communication, with starting pay of $20.50/hour plus opportunities to

Qualifications

• Education: High School diploma, GED, or equivalent work experience.
• Schedule: Travel to customer premises and company locations as needed.
• Language: Fluent in English.
• Technical skills: Proficiency with computers and software; able to use hand tools.
• Abilities: Strong communication, professionalism, time management and reliability.
• License: Valid driver's license with safe driving record.
• Physical: Capable of lifting up to 75 lbs and working outdoors in varying conditions.

Responsibilities

• Install and repair services at customer premises.
• Educate customers on how to use products and services.
• Travel to and from customer sites and company facilities; maintain safety.

Skills

Effective communication

Professionalism

Time management

Organization

Critical thinking

Reliability

Education

High School diploma or GED

Tools

Hand tools

Computer proficiency

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Earn $20.50/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Do you enjoy solving technical challenges? Do you like working in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• Staying active and working outdoors. No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Working Conditions

Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You'll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
• Language: Fluent in English.
• Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Valid Driver's license: with safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Benefits

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.