Field Technician

Dss Cat; Gillette (WY); On-site; USD 32,000 - 48,000; Full time

Job summary

Caterpillar in Gillette, Wyoming seeks a Field Service Technician to visually inspect and troubleshoot equipment, perform repairs, and contribute to cost-effective estimates.

The role requires a high school diploma, valid driver’s license, ability to operate Caterpillar products, and basic computer skills; some travel and overtime may be required to service customer sites and ensure equipment reliability.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Perform basic service procedures such as checking fluid levels and changing filters.
• Identify various fasteners and their uses.
• Identify and describe the importance of shop and personal safety equipment.
• Demonstrate ability to identify and understand the use of basic hand tools.
• Basic computer skills.
• Recognize and identify basic mechanical components.

Responsibilities

• Visually inspects and troubleshoots customer's equipment and use diagnostic equipment to proficiently determine problems or malfunctions.
• Regularly removes, repairs or replaces components or piece parts on engines, hydraulic systems, brake systems, electrical systems, on-board diagnostic systems, air systems, fuel systems, transmissions and related power train systems.
• All repairs must meet or exceed the expectations of the Field Service Supervisor and the customer.
• Regularly reviews data from the trouble shooting and inspection process to work up detailed, accurate and cost-effective job estimates.
• Regularly reviews data from the troubleshooting and inspection process to work up detailed and accurate parts orders.
• Ability to properly start and safely operate all Caterpillar products.

Skills

Diagnose equipment problems

Troubleshooting

Basic hand tools

Safety awareness

Use diagnostic equipment

Basic computer skills

Education

High school diploma or equivalent

Tools

Diagnostic equipment

Basic hand tools

CAT equipment experience

Job description

• Visually inspects and troubleshoots customer's equipment and use diagnostic equipment to proficiently determine problems or malfunctions.
• Regularly removes, repairs or replaces components or piece parts on engines, hydraulic systems, brake systems, electrical systems, on-board diagnostic systems, air systems, fuel systems, transmissions and related power train systems.
• All repairs must meet or exceed the expectations of the Field Service Supervisor and the customer.
• Regularly reviews data from the trouble shooting and inspection process to work up detailed, accurate and cost-effective job estimates.
• Regularly reviews data from the troubleshooting and inspection process to work up detailed and accurate parts orders.
• Ability to properly start and safely operate all Caterpillar products.

ADDITIONAL FUNCTIONS

• Must demonstrate above average discipline in properly completing and submitting all paperwork associated with the work they have performed within 24 hours of completing that portion of the job; some examples include: service reports, labor hour information, DOT logs and expense reports
• Must demonstrate prompt, thorough, safe completion of all duties required of the position.

QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY

• High school diploma or equivalent.
• Valid driver’s license.
• Perform basic service procedures such as checking fluid levels and changing filters.
• Identify various fasteners and their uses.
• Identify and describe the importance of shop and personal safety equipment.
• Demonstrate ability to identify and understand the use of basic hand tools.
• Basic computer skills.
• Recognize and identify basic mechanical components

PREFERRED

• Experience performing maintenance and repair on multiple types of construction/mining equipment, power systems, and heavy industrial/diesel engines and hydraulic systems
• Direct experience with Caterpillar equipment preferred
• Class A or B Commercial Driver’s License

PHYSICAL/ENVIRONMENTAL REQUIREMENTS

Prolonged walking, sitting, standing, climbing, bending, stooping, squatting working in elevated position.

Frequent use of hands for simple grasping, pushing, pulling and fine manipulating tools/objects, and writing/typing.

Walking on un-level ground with many slip, trip and fall hazards.

Frequent exposure to extreme temperatures and adverse weather conditions.

Frequent exposure to substances including but not limited to: water, mud, dirt, grease, dust, industrial chemicals, and hydraulic fluids.

Frequent exposure to loud noises.

Heavy lifting up to 50 lbs.

Use of all necessary personal protective equipment.

Operate a company vehicle requiring a valid driver’s license (driving record must meet company insurance standards and is reviewed annually).

Overtime, varying schedules, extensive travel and overnight stays away from home may be required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.