Field Technician

EchoStar; Alpena (MI); On-site; USD 23,298 - 33,182; Full time

Benefits offered by this job

Career Growth

Comprehensive Benefits

Employee Stock Purchasing Program

Complimentary DISH TV

Company-provided van and tools

Job summary

EchoStar is seeking a proactive technician in Alpena, Michigan, to install and service DISH equipment while delivering exceptional customer service. This role requires a valid driver's license, flexibility in scheduling, and physical capability for ladder work and lifting. Compensation starts at $20.50/hour, with opportunities for career growth, bonuses, and comprehensive benefits including paid training and health insurance. High performers can earn additional bonuses and perks, fostering a rewarding work environment.

Qualifications

• Valid Driver’s License with a clean record.
• Schedule flexibility, willing to travel and work varied shifts.
• Physical ability to climb ladders, lift up to 70 lbs, and meet a 335 lb weight limit.

Responsibilities

• Install and service DISH equipment and smart home products.
• Teach customers how to use their tech and offer additional services.
• Maintain professional demeanor while working independently.

Skills

Customer Focus

Problem-Solving

Adaptability

Job description

Job Duties and Responsibilities

You'll visit customers’ homes, solve problems, and introduce them to smart home tech.

• Install and service DISH equipment and smart home products in customers’ homes
• Teach customers how to use their tech and offer additional services when helpful
• Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You

• Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges.
• Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance.
• Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more.
• Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
• Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms.

Paid Training You'll Get

• Clear, step-by-step guidance for installations and service
• Smart home tech knowledge to support and educate customers
• Best practices created by our most experienced techs

What You’ll Need

• Valid Driver’s License: Clean record required
• Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
• Physical Ability:
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
• Customer Focus: Build trust and create a great experience
• Problem-Solving: Tackle a variety of challenges on the spot
• Determination: Work in tight spaces and all kinds of weather
• Adaptability: Handle changes and unexpected tasks with ease
• Employment is contingent on successful completion of a pre‑employment screen, to include a drug test and an acceptable driving record.

Salary

Compensation: $20.50/Hour

EEO and Accommodation Policy

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. For accommodation requests only contact [e-mail]. Please see the EEO Policy Statement and Pay Transparency statements on the careers website.