Field Technical Support Specialist - Premium Connections (Casper)

Dalmine SPA; Casper (WY); On-site; USD 52,000 - 78,000; Full time

Job summary

Tenaris in Casper, Wyoming is seeking a FISE Representative to join our supply chain team. The role provides technical assistance to final customers, ensuring the correct use of Tenaris Premium Connections and monitoring field feedback for product improvements.

The position involves on-site work at rig sites, liaising with customer representatives, and maintaining up-to-date knowledge of Tenaris standards and procedures. Tenaris is an equal opportunity employer.

Responsibilities

• Follows up that Tenaris Premium Connections are used according to recommended practices, ensuring correct well-site preparations and running, and safe installation.
• Provides technical support and liaises with customer representatives to ensure installation is efficient and performs to design potential.
• Assists customer representatives at rig sites using Tenaris information resources and region-specific operations.
• Gathers customer feedback on Tenaris products and services to identify improvement areas.
• Maintains up-to-date knowledge of Tenaris standards and procedures per FISE training curricula.
• Completes service reports promptly (hardcopy and electronic) including running assistance, logs, inspections, and tickets.
• Provides field/perhaps industry feedback on product perceptions and competitor information to improve offerings.
• Follows Tenaris policies and procedures and ensures legal compliance in area of responsibility.
• Safeguards equipment and facilities from damage, theft, or misuse.

Job description

Tenaris in Casper, Wyoming is seeking a FISE Representative to join our supply chain team. The role provides technical assistance to final customers, ensuring the correct use of Tenaris Premium Connections and monitoring field feedback for product improvements.

The position involves on-site work at rig sites, liaising with customer representatives, and maintaining up-to-date knowledge of Tenaris standards and procedures. Tenaris is an equal opportunity employer.