Field Technical Support Specialist - Premium Connections

Dalmine SPA; Northern (KY); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Tenaris is seeking a FISE Representative in Pennsylvania to provide technical assistance to final customers and ensure correct use of Tenaris Premium Connections. The role involves field support, collaboration with customer representatives, and maintaining up-to-date knowledge of Tenaris standards.

The position supports the SUPPLY CHAIN department and requires hands-on site work at rig locations, with responsibility for timely service reports and feedback collection to improve products and

Responsibilities

• Ensure correct use of TenarisHydril practices and safe, efficient well-site installation of Premium Connections.
• Provide technical support and liaise with customer representatives to ensure optimal product performance.
• Assist customer representatives at rig sites using Tenaris online resources and regional tools.
• Gather feedback on product and service perception to identify improvement areas.
• Maintain up-to-date knowledge of Tenaris Standards and procedures per training curricula.
• Complete service reports timely in hardcopy and electronic formats (running assistance, logs, inspections).
• Capture field feedback and add to reference library on competitor products and innovations.
• Comply with Tenaris policies and legal requirements; protect facilities and equipment.

Job description

Tenaris is seeking a FISE Representative in Pennsylvania to provide technical assistance to final customers and ensure correct use of Tenaris Premium Connections. The role involves field support, collaboration with customer representatives, and maintaining up-to-date knowledge of Tenaris standards.

The position supports the SUPPLY CHAIN department and requires hands-on site work at rig locations, with responsibility for timely service reports and feedback collection to improve products and