Field Systems Engineer

National Security Works, Inc.; San Diego (CA); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive salary (DOE)

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development opportunities

Job summary

National Security Works, Inc. is seeking a Field Systems Engineer in San Diego, CA. This key position bridges the Business Development team and clients, providing technical support and consultation. Applicants should have 3–5 years of sales engineering experience with low voltage systems, excellent communication skills, and proficiency in Microsoft Office.

The role offers a hybrid working environment and requires travel to client sites. Benefits include competitive salary, health insurance, and professional development opportunities.

Qualifications

• 3–5 years of experience in sales engineering or technical consulting for low voltage systems.
• Strong knowledge of security systems, video surveillance, and access control.
• Ability to read construction drawings and technical schematics.

Responsibilities

• Support client engagement and technical discovery meetings.
• Develop system designs and scopes of work.
• Deliver technical sales presentations.

Skills

Sales engineering experience

Knowledge of low voltage systems

Communication skills

Collaboration

Proficiency in Microsoft Office Suite

Job description

Position Title: Field Systems Engineer

Department: Business Development

Reports To: Director of Strategic Partnerships

Location: San Diego, CA

FLSA Status: Exempt

Position Type: Full-Time

Company Overview

NSW Integrated Systems designs, installs, and supports mission-critical electronic security and low-voltage technology solutions throughout Southern California. Our customers include healthcare systems, life sciences organizations, educational institutions, commercial facilities, and government agencies that depend on reliable, thoughtfully engineered technology solutions. We build long-term relationships by combining technical excellence with exceptional customer service.

Position Summary

The Field Systems Engineer is a technical overlay, supporting the Business Development team in strategic customer opportunities and delivering successful client solutions. This role provides pre‑sales design expertise, technical consultation, and proposal support, while also assisting post‑sale as needed to ensure smooth project implementation. The Field Systems Engineer serves as a bridge between sales, estimating, engineering, and operations, ensuring proposed solutions are technically sound, competitive, and aligned with customer requirements.

Key Responsibilities

• Partner with Business Development team members to support client engagements, presentations, and
• Conduct needs assessments, site surveys, and technical discovery meetings with prospective and existing clients.
• Develop system designs, scopes of work, BOM’s, and proposal documentation in collaboration with estimating and engineering.
• Deliver technical sales presentations and product demonstrations to support client decision‑making.
• Act as a subject matter expert on low voltage systems, advising pre‑sales staff and clients on best‑fit solutions.
• Provide post‑sales technical support as needed, including clarifications and design adjustments during
• Collaborate closely with project managers and operations teams to ensure smooth handoffs from sales to delivery.
• Maintain up-to‑date knowledge of manufacturer offerings, technology trends, and industry best practice.
• Support RFP responses, proposals, and bid strategies to enhance competitiveness.
• Represent the company at trade shows, industry events, and client‑facing functions when required.

Required Qualifications

• Minimum 3–5 years of experience in sales engineering, design, or technical consulting for low voltage systems.
• Strong working knowledge of security systems, video surveillance, access control, audiovisual, nurse call, structured cabling, and related technologies.
• Proven ability to collaborate effectively with business development, engineering, and operations teams.
• Ability to read and interpret construction drawings, specifications, and technical schematics.
• Excellent communication skills with the ability to translate technical concepts into client‑friendly solutions.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Experience working directly with end‑users, consultants, general contractors, and design teams.

Preferred Qualifications

• Manufacturer and industry certifications a plus.
• Familiarity with CRM platforms (Monday, Salesforce, HubSpot, or similar).
• Previous field experience in installation, project management, or system commissioning.

Working Conditions

• Hybrid position with regular in‑office presence and flexibility to work remotely as approved.
• Travel to client sites, job sites, and vendor locations as needed.
• Standard business hours with flexibility to support client schedules and project needs.

NSW Core Values

• Family: Support one another and build lasting relationships.
• Accountability: Own commitments and follow through.
• Integrity: Do the right thing even when no one is watching.
• Trust: Build confidence through competence and consistency.
• Honesty: Communicate openly, respectfully, and truthfully.
• Competitive salary (DOE)
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development and certification opportunities

Disclaimer

This position description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. NSW Integrated Systems reserves the right to modify this position description at any time based on business needs.