Field Surveillance Investigator – Insurance Claims

Allied Universal; Madison (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance and AD&D

Retirement plan

Disability insurance

Seven paid holidays

Vacation accrual

Job summary

Allied Universal® Compliance and Investigation Services in Madison, WI is hiring a Surveillance Investigator to verify claims through covert surveillance and meticulous reporting. You will conduct investigations across workers’ compensation, general liability, property and casualty, and disability claims, using surveillance techniques and equipment.

You will document findings, report concisely, and coordinate with other investigators and law enforcement when needed.

Qualifications

• High school diploma or equivalent.
• Post offer, must complete Allied Universal Investigations' training/orientation course.
• Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service-related field.
• Flexibility to work varied and irregular hours/days including weekends and holidays.
• Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors.
• Proficient in utilizing laptop computers, video cameras and cell phones.
• Capable of maintaining focus and multitasking effectively in a dynamic environment.
• Demonstrated ability to manage stressful situations with composure and professionalism.
• Ability to work in a very independent environment.

Responsibilities

• Conduct independent investigations of insurance claims across a range of coverage types.
• Utilize various surveillance techniques and equipment to monitor subjects covertly.
• Document and report observations, activities, and any relevant information in a clear and concise manner.
• Collaborate with other investigators and law enforcement agencies as needed.
• Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations.

Skills

Valid driver's license

Investigations experience

Report writing

Confidentiality

Independent work

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Word

Video cameras

Laptop computers

Cell phones

Job description

Allied Universal® Compliance and Investigation Services in Madison, WI is hiring a Surveillance Investigator to verify claims through covert surveillance and meticulous reporting. You will conduct investigations across workers’ compensation, general liability, property and casualty, and disability claims, using surveillance techniques and equipment.

You will document findings, report concisely, and coordinate with other investigators and law enforcement when needed.