Field Supt NI

Schindler Elevator Corporation (U.S.); Charlotte (NC); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

401(k) match

Medical, Dental, Vision

Paid vacation

Sick leave

Holidays

Tuition reimbursement

Parental leave

Professional development

Job summary

Schindler Elevator Corporation (U.S.) is seeking a Field Superintendent for New Installations in Charlotte, NC. You will oversee elevator installation projects, lead a team of field technicians, and coordinate with contractors, customers, and internal teams to ensure safety, quality, and on-time delivery.

The role emphasizes site leadership, collaboration with unions, and hands-on development of project management and safety practices within a dynamic, fast-paced environment.

Qualifications

• Bachelor's degree or equivalent experience in elevator industry or related field.
• Proven leadership experience in technical environments and field operations.
• Strong communication and interpersonal skills for stakeholder management.

Responsibilities

• Oversee all phases of elevator installation projects and ensure safety, quality, and cost control.
• Lead and develop a field technician team of 12–20 staff and coordinate site readiness.
• Serve as liaison for contractors, customers, and internal teams to meet regional goals.
• Monitor progress, manage schedules, and ensure compliance with safety standards.
• Provide bid support, meetings, and issue resolution during project execution.

Skills

Leadership

Problem-solving

Communication

Interpersonal skills

On-call readiness

Adaptability

Organizational skills

Education

Bachelor's degree preferred or equivalent

Tools

MS Office

Job description

Location: Charlotte, NC, United States

Job ID: 91449

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Field Supt NI

Your Main Responsibilities

As a Field Superintendent for New Installations (NI), you will oversee all phases of elevator installation projects, ensuring quality, safety, cost control, and customer satisfaction. You will lead and develop field technicians, coordinate job site readiness, and act as the key point of contact for contractors, customers, and internal teams to support regional objectives.

Operations Management

• Lead and build a high-performing, safe team of 12-20 field technicians by enforcing company quality and safety standards.
• Coordinate daily project schedules, job site readiness walkthroughs, parts/material ordering, and payroll accuracy.
• Monitor installation progress and drive efficiency through consistent site visits and communication.
• Manage manpower levels in partnership with union representatives, resolving employee relations and staffing issues.
• Support sales and project management teams with bid estimates, job progress meetings, and complaint resolution.
• Ensure all installation projects meet contractual, company, and safety requirements.

Quality and Safety

• Conduct regular site inspections, including physical access to motor rooms, pits, and shaftways, to ensure quality workmanship and safety compliance.
• Implement company and customer requirements for product performance, reliability, and passenger safety.
• Enforce safety best practices and participate in continuous training programs.

Employee Development, Planning & Logistics

• Train and mentor technicians on company processes, tools, safety protocols, and industry standards.
• Foster open communication and teamwork among field staff and union partners.
• Manage daily logistics and resource allocation to optimize project delivery.

Collaboration

• Serve as a liaison between field teams, contractors, sales, project managers, and support functions.
• Work closely with union representatives to maintain positive labor relations.
• Coordinate with quality, engineering, and service teams during project handovers and customer training.

Problem Solving

• Proactively identify and resolve on-site challenges, customer concerns, and operational roadblocks.
• Adapt to shifting priorities and urgent requests from technicians and contractors to keep projects on track.

What you will learn

• Develop technical expertise in elevator installation systems and project management through hands-on experience and mentorship.
• Enhance leadership and communication skills by managing diverse teams and stakeholder relationships.
• Gain proficiency in financial and project metrics including, change order management, and customer satisfaction tracking.
• Expand your knowledge of safety standards, codes, and regulatory requirements.
• Leverage technology and project management tools to optimize workflows and reporting.

What you bring

• Bachelor's degree preferred or equivalent in relevant work experience in the elevator industry or related field
• 5+ years of technical leadership experience preferred.
• Strong problem-solving, communication and interpersonal skills; ability to manage sensitive employee relations with proven leadership skills
• Proficiency in MS Office suite
• Strong organizational skills and experience managing tradespeople
• Flexibility to be on call
• Adaptability in a fast-paced environment

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave - 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.

Discover more on our career website.

Nearest Major Market: Charlotte